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Email for change of order status
14 years 1 month ago #62783
by phamosa
Email for change of order status was created by phamosa
Hi!
How can I trigger an automatic info email to the customer when the order status is manually changed in the backend?
E.g. when an order is cancelled in the backend, the customer should receive the info "Your order xxx was cancelled."
Thank you!
How can I trigger an automatic info email to the customer when the order status is manually changed in the backend?
E.g. when an order is cancelled in the backend, the customer should receive the info "Your order xxx was cancelled."
Thank you!
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14 years 1 month ago #62807
by Xavier
Replied by Xavier on topic Re: Email for change of order status
Hi phamosa,
When you change the order status in the backend, a popup is display with an option "Notify customer" if you check yes for this option, a mail will be sent.
When you change the order status in the backend, a popup is display with an option "Notify customer" if you check yes for this option, a mail will be sent.
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14 years 1 month ago #62822
by phamosa
Replied by phamosa on topic Re: Email for change of order status
hi xavier,
thank you very much, it works!
thank you very much, it works!
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