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Shipping Problem

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14 years 1 month ago #62825 by condorazul
Shipping Problem was created by condorazul
I configurated a manual shipping, inside it i created 4 categories, 1 minimun weight 1,5 max weight 9,99 and so on, last one is 20 kg to infinite. I also put the weight in each product to be 1,5 kg. The problem is that only takes the first one in shipping method.

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14 years 1 month ago #62843 by Mohamed Thelji
Replied by Mohamed Thelji on topic Re: Shipping Problem
Hello,

Can you please show me screenshots of your shipping methods configuration ?

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14 years 1 month ago #62872 by condorazul
Replied by condorazul on topic Re: Shipping Problem
here you are

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14 years 1 month ago #63023 by nicolas
Replied by nicolas on topic Re: Shipping Problem
Can you check that the main weight unit (the first one of the list) in your configuration is kg and that you use kg for your products weights.
Can you also try to unpublish the first shipping method and tell us the error you have on the checkout at that point ?
The following user(s) said Thank You: Mohamed Thelji

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14 years 1 month ago - 14 years 1 month ago #63163 by condorazul
Replied by condorazul on topic Re: Shipping Problem
if i unpublish the first one it takes as default the second one, the other problem i see is taht if i change quantity in order i the checkout, no shipping price displays and it dissapers so it is not charged it doesnt update and doesnt select the right one. It doesn´t work anyway
Last edit: 14 years 1 month ago by condorazul.

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14 years 1 month ago #63382 by nicolas
Replied by nicolas on topic Re: Shipping Problem
Mmm.
Can you check that the auto select default methods option of the configuration of HikaShop is turned on ?

From what you're saying it sounds that you turn off that option.

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14 years 1 month ago #63388 by condorazul
Replied by condorazul on topic Re: Shipping Problem
it is turned on. And as i tell you the other problem i have is that if in the checkout you change the quantity and refresh shipping price dissapears and it is not added to final price

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14 years 1 month ago #63390 by condorazul
Replied by condorazul on topic Re: Shipping Problem
I activate and re-adtivate it and it seems it works but i continue having the problem with the refresh option in checkout if you change quantity shipping is not showing and it is not paid

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14 years 1 month ago #63544 by nicolas
Replied by nicolas on topic Re: Shipping Problem
Can you give a link to that shop so that we can see that ?

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14 years 1 month ago #63568 by condorazul
Replied by condorazul on topic Re: Shipping Problem
Of course www.evinar.es

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14 years 1 month ago #63877 by nicolas
Replied by nicolas on topic Re: Shipping Problem
That's because you don't have the "shipping" view in the "checkout workflow" option of the configuration.
Please add it there and it will work.
If you don't want the shipping selection to be displayed, you can just hide it with CSS, but it has to be there if you want the shipping price to be in the cart.

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