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500 - Layout show_block_charasteristic not found

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14 years 1 month ago #64425 by trustedcomputer
500 - Layout show_block_charasteristic not found was created by trustedcomputer
When I clicked on "details" button under each product, it would take me to a page that says "500 - Layout show_block_charasteristic not found". How do I make it so that it will show the product detail page instead?

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14 years 1 month ago #64426 by nicolas
Replied by nicolas on topic Re: 500 - Layout show_block_charasteristic not found
You must be missing the file components/com_hikashop/views/product/tmpl/show_block_charasteristic.php
You can get it from the install package in the folder site/views/product/tmpl

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14 years 1 month ago #64430 by trustedcomputer
Replied by trustedcomputer on topic Re: 500 - Layout show_block_charasteristic not found
Thanks, but the file is actually not missing. Please see my FTP image attached.

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14 years 1 month ago #64432 by nicolas
Replied by nicolas on topic Re: 500 - Layout show_block_charasteristic not found
Then please turn on the debug mode option of the joomla configuration and do a screenshot of the screen where you have the error.

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14 years 1 month ago #64435 by trustedcomputer
Replied by trustedcomputer on topic Re: 500 - Layout show_block_charasteristic not found
Thanks, here it is the image.

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14 years 4 weeks ago #64451 by nicolas
Replied by nicolas on topic Re: 500 - Layout show_block_charasteristic not found
Edit the file templates/vjt_metalgears/html/com_hikashop/product/show_default.php and change the text show_block_charasteristic to show_block_characteristic and that will fix the problem.

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14 years 4 weeks ago #64454 by trustedcomputer
Replied by trustedcomputer on topic Re: 500 - Layout show_block_charasteristic not found
Thank you, Nicholas. I downloaded the file from ftp and tried opening the .php file in notepad++ but it looks like a bunch of symbols. Could you instruct me why that is?

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14 years 4 weeks ago #64457 by nicolas
Replied by nicolas on topic Re: 500 - Layout show_block_charasteristic not found
The template you're using is encoded with ioncube. You will have to contact your template provider so that they can fix the name of the view as I explained.
The following user(s) said Thank You: trustedcomputer

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