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Product Thumbnail In Email
13 years 4 months ago #103938
by MyWorld
Replied by MyWorld on topic Product Thumbnail In Email
Perfect Jerome. Thank you.
Can you explain this please so that I can fix it? I don't know what you mean?
Thanks!!
Can you explain this please so that I can fix it? I don't know what you mean?
Maybe you have an image with the file_ref_id set to 0 (which is not good).
Thanks!!
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13 years 4 months ago #103947
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Product Thumbnail In Email
Hi,
When you upload an image, an entry in the database is made for the image. It links the image with the product using is product_id.
You have uploaded some images which are not linked to a product. So the "file_ref_id" is 0.
It could happen when you upload an image during a product creation and you removed the image before saving this new product.
Regards,
When you upload an image, an entry in the database is made for the image. It links the image with the product using is product_id.
You have uploaded some images which are not linked to a product. So the "file_ref_id" is 0.
It could happen when you upload an image during a product creation and you removed the image before saving this new product.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Please Log in or Create an account to join the conversation.
13 years 4 months ago #103949
by MyWorld
Replied by MyWorld on topic Product Thumbnail In Email
OK. Thank you for explaining.
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