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Allow 'add to cart' before login.

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13 years 7 months ago #92250 by rockoladeluxe
Allow 'add to cart' before login. was created by rockoladeluxe
Hi, i'm having trouble adding a product to my cart before being logged in.
When I add a product to the cart, it shows the minicart with the added product, but when I click 'show cart'
the cart empties inmediatly. I'm sure it must be a configuration setting, but I can not find what i'm supposed to do.
I would expect a login form, but that is not the case.

some small directions would help me along I think.

Thanks,

Roy

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13 years 7 months ago #92272 by sambob
Replied by sambob on topic Allow 'add to cart' before login.
Always best to post a link so we can see the problem as it exists
Don't look at what is and ask 'why?'; look at what isn't and ask 'Why Not!'
The following user(s) said Thank You: rockoladeluxe

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13 years 7 months ago #92278 by rockoladeluxe
Replied by rockoladeluxe on topic Allow 'add to cart' before login.
You are right, but at this time it was restricted to one ip.
However, I looked at my development-server on my pc, and the problem does not excist there, so now i'm
overwriting the files and maybe the DB later if needed. Wish I had thought of the development site earlier though...
thanks, I will report if it is solved here!

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13 years 7 months ago #92318 by Xavier
Replied by Xavier on topic Allow 'add to cart' before login.
The button should be displayed for registered and unregistered users, unless you have edited the view "product / quantity" to hide the button for guests.
Are you using the ACL ?

Maybe just reinstall HikaShop over your version will solve the problem.

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13 years 7 months ago #92390 by rockoladeluxe
Replied by rockoladeluxe on topic Allow 'add to cart' before login.
I'm using standard ACL hikashop registration for now, so checking the cart returns to the login/register form if not logged in.
What I did today:
  • checked the website on my developmentserver: everything works fine
  • removed site from live server
  • backed up of development site wih akeeba and placed it on the live webserver
  • after install, the problem is still there..

the url = arleco-scooters.nl/js

thanks!

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13 years 7 months ago - 13 years 7 months ago #92402 by rockoladeluxe
Replied by rockoladeluxe on topic Allow 'add to cart' before login.
In addition to the above, I reinstalled Hikashop again.
I also checked $live_site = ' www.arleco-scooters.nl/js '
but no luck..
Last edit: 13 years 7 months ago by rockoladeluxe. Reason: forgot something

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13 years 7 months ago - 13 years 7 months ago #92546 by rockoladeluxe
Replied by rockoladeluxe on topic Allow 'add to cart' before login.
Hi, I still did not find a solution.
any help would be much appreciated..

thanks Roy
Last edit: 13 years 7 months ago by rockoladeluxe. Reason: spelled a word wrong

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13 years 7 months ago #92770 by nicolas
Replied by nicolas on topic Allow 'add to cart' before login.
Hi,

It's potentially a server user session handling issue.
Try to change the user session handling method option of the joomla configuration. That might help fix the problem.

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13 years 7 months ago - 13 years 7 months ago #92852 by rockoladeluxe
Replied by rockoladeluxe on topic Allow 'add to cart' before login.
Hi Nicolas,

Thanks for your reply!
I changed session handling in configuration.php from 'database' to 'none' , but it does not seem to make any difference.

thanks,
Roy
Last edit: 13 years 7 months ago by rockoladeluxe. Reason: spelling..

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13 years 7 months ago #93086 by rockoladeluxe
Replied by rockoladeluxe on topic Allow 'add to cart' before login.
Could there be an other option to solve this?

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13 years 7 months ago #93244 by nicolas
Replied by nicolas on topic Allow 'add to cart' before login.
Mmm. As it seems to be an server configuration issue, it's hard to say. I tried to look at your website but there is nothing on it. So I can't even look at the issue on your website. Could you make sure that we can see the issue on your website ? We might find clues in the HTML/JS of the pages.

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13 years 7 months ago #93258 by rockoladeluxe
Replied by rockoladeluxe on topic Allow 'add to cart' before login.
Hi Nicolas,

the url = www.arleco-scooters.nl/js (/js = a temp folder for joomla site)
If you like I can p.m. you an administrator login.

thnks, roy

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13 years 7 months ago #93464 by nicolas
Replied by nicolas on topic Allow 'add to cart' before login.
I don't see much on your website.
Here is a screenshot.



Is that normal ?

A backend access would indeed help.

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13 years 7 months ago #93467 by rockoladeluxe
Replied by rockoladeluxe on topic Allow 'add to cart' before login.
Well the site only has 1 product yet...
after running into this problem i stopped working on it.

But indeed, it looks strange. In Firefox it should look like my attachement:

I always check/repair other browsers css when the site is finished.

thanks, Roy

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13 years 7 months ago #93469 by rockoladeluxe
Replied by rockoladeluxe on topic Allow 'add to cart' before login.
I just send you a pmessage with admin login.

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13 years 7 months ago #93646 by nicolas
Replied by nicolas on topic Allow 'add to cart' before login.
Hi,

I checked your settings and they seems fine. It looks like a user session issue but I couldn't find the cause. I would need a FTP access to trace the problem. Would that be possible ?
The following user(s) said Thank You: rockoladeluxe

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13 years 7 months ago #93656 by rockoladeluxe
Replied by rockoladeluxe on topic Allow 'add to cart' before login.
Sorry I was away.. I'll send it now!

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13 years 7 months ago #93891 by rockoladeluxe
Replied by rockoladeluxe on topic Allow 'add to cart' before login.
Hi Nicolas,
did you get my message friday?
best regards,

Roy

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13 years 7 months ago #93958 by nicolas
Replied by nicolas on topic Allow 'add to cart' before login.
Hi,

I had a look during the weekend yes. However I couldn't find a solution nor why this was happening. I also checked your PHP settings via the system information menu but I couldn't find anything. I'm out of ideas here.

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13 years 7 months ago #94143 by rockoladeluxe
Replied by rockoladeluxe on topic Allow 'add to cart' before login.
I will move the site to another host for testing because it's working on my ubuntu - lamp server.
It is strange however, because I know that there is another hikashop site running fine on the current server.
I will let you know what i will find.

best regards,
Roy

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