where are my old support threads?

-- HikaShop version -- : 3.5
-- Joomla version -- : 3.8.1
-- PHP version -- : 7
-- Error-message(debug-mod must be tuned on) -- : none

hi guys

i want to review my old support threads but its gone now

only a few were left,was this transferred?

where can i find them?

thanks

Hi,

We did not delete any old threads so you should still be able to find all your threads. For example, using the search system of the forum with your username, I can find precisely 366 results:
www.hikashop.com/forum/search.html?searc...er=inc&childforums=1
Which corresponds to the total number of your messages on this forum.

hi

if you check my account i only have 22 topics



what could be wrong?

Hi,

I'm not sure. Maybe it's a bug of Kunena. Or maybe they only display you the messages of less than 1 year in that listing to not eat up too much resources.
Note that I also see a "more" button on your screenshot. Maybe if you click on it you would get the rest of your messages ?

hi

is there any way to see my old support threads?

clicking on more doesn't do anything

Hi,

View your profile (by clicking "Profile", not "My Topics"), and it'll list all your stuff.

(If I view your profile, I can see all your 389 topics listed as of now.)

Hello,

I confirm that all your posts are still available and we do not delete all threads.
If you have issues with Kunena and the profile system, feel free to contact their support or open a bug report in their github repository.

Regards,