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Tax not displayed in minicart module
- info@vesica.org
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8 years 3 months ago #293620
by info@vesica.org
Tax not displayed in minicart module was created by info@vesica.org
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8 years 3 months ago #293622
by nicolas
Replied by nicolas on topic Tax not displayed in minicart module
Hi,
Could you provide:
- a link to the product page
- a screenshot of the settings of the coupon
- the version of HikaShop you're using
Could you provide:
- a link to the product page
- a screenshot of the settings of the coupon
- the version of HikaShop you're using
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8 years 3 months ago #293696
by info@vesica.org
Replied by info@vesica.org on topic Tax not displayed in minicart module
Hi Nicolas,
all products have the same problem.
We use Hikashop latest version: HikaShop Business: 3.4.0
I've send a link to the website and logins details via your contact form.
Please see attached screenshot with coupon details.
thanks!
all products have the same problem.
We use Hikashop latest version: HikaShop Business: 3.4.0
I've send a link to the website and logins details via your contact form.
Please see attached screenshot with coupon details.
thanks!
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8 years 3 months ago #293736
by Philip
Replied by Philip on topic Tax not displayed in minicart module
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8 years 3 months ago #293749
by info@vesica.org
Replied by info@vesica.org on topic Tax not displayed in minicart module
Hi,
the problem is in the minicart module. Inside the module, the tax is not displayed. Instead of 17.43 for tax is says 0.00. Please see screenshot in first post.
Since you are not from the area on which the Tax is applied you can't reproduce the issue. I've changed your address and now you can see the Tax on the checkout page added to your order.
Once you see the Tax on the checkout page, please go to the minicart dropdown and look for the tax in there. You'll see is not displayed. Please see screenshot:
thanks!
the problem is in the minicart module. Inside the module, the tax is not displayed. Instead of 17.43 for tax is says 0.00. Please see screenshot in first post.
Since you are not from the area on which the Tax is applied you can't reproduce the issue. I've changed your address and now you can see the Tax on the checkout page added to your order.
Once you see the Tax on the checkout page, please go to the minicart dropdown and look for the tax in there. You'll see is not displayed. Please see screenshot:
thanks!
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8 years 3 months ago #293750
by nicolas
Replied by nicolas on topic Tax not displayed in minicart module
Hi,
We were able to see the problem now.
It's because the "show tax prices" setting was turned off in the settings of your cart module.
Hence, the tax wasn't displaying nor taken into account.
I've change that for you and it displays like the checkout now:
monosnap.com/file/cIi4NZj8ItVfOmqWaIFJKtjb3LyVmM
We were able to see the problem now.
It's because the "show tax prices" setting was turned off in the settings of your cart module.
Hence, the tax wasn't displaying nor taken into account.
I've change that for you and it displays like the checkout now:
monosnap.com/file/cIi4NZj8ItVfOmqWaIFJKtjb3LyVmM
Please Log in or Create an account to join the conversation.
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