Missing the "Show shipping 'same address' checkbox" in new cart

-- HikaShop version -- : 3.0.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6
-- Browser(s) name and version -- : FF

Hi,

I'm using the new cart system of Hikashop 3.0.0. The only thing I'm missing is the checkbox "Show shipping 'same address". The shipping address is now the same as the billing address by default. The only problem now is that the Edit icon of the shipping address indicates that you can edit the address by clicking the icon, but in fact you are changing the default billing address. Making a "New address" selection from the dropdown first is not as clear unchecking a checkbox to enter the shipping address, like in the legacy cart.

I hope you have a solution. IMHO returning to the legacy cart is not the best option...

Regards

Hi,

That checkbox has been removed from the new checkout as we deemed it useless.
So unfortunately, I don't have a solution besides using the legacy checkout if you really want a "same address" checkbox.

Hi Nico,

Thanks for the feedback! I think we have to deal with it

sorry I'm confused how shipping address works now this checkbox has gone...my users quite often by presents as a gift so they may have a different shipping address to billing address, can i still give them the option of adding both or is it just one address for all now?

Hi,

Of course people can still have both a billing and a shipping address for an order and they can be the same or different.
That hasn't changed.

I think it's not so useless too...

nicolas wrote: Hi,

That checkbox has been removed from the new checkout as we deemed it useless.
So unfortunately, I don't have a solution besides using the legacy checkout if you really want a "same address" checkbox.

First I want to say I appreciate all the features y'all are constantly adding, but I think this needs to be added back. About every major shopping cart out there has this and the end user expects to see this in about any checkout. Also, from the end users perspective you are making them take an extra step because they always have to type their billing and shipping address in rather than just making them just type their billing address and check use same shipping as billing. I work for an advertising/marketing agency and we have data and research showing the more steps and information you make someone take/fill out during a checkout process the more chance you have of them abandoning the cart during checkout. I don't want to stay on legacy either because this is a large client and they need to be on the new checkout.

Thanks,

Josh

I want to add our voice here as well. Our main focus is eCommerce development and eCommerce CRO, so like Josh we've done a lot of work on checkout flows and how to reduce checkout abandonment. Having a simple, minimal UI for the user that shows one main address and hides the extra fields for a second shipping address unless needed is very important. Anything that streamlines the checkout and makes it less cluttered, easier to read, and quicker to fill in has a measurable impact on sales.

Please consider bringing the default "Shipping same as Billing" address checkbox back into the new checkout flow.

Hi,

I'm not following you.
You're saying that the problem of not having that checkbox is that it adds an extra step, but that's not true.
By default the shipping address is already the same as the billing address.
So in fact not having that checkbox doesn't add a step for the customer since he can directly see that his billing address is used for the shipping without having to click on anything. And if he wants to change the shipping address he can click on the new button of the shipping address area to have his shipping address different from the billing address.

I agree that having as less steps as possible is better but I don't see how adding that checkbox would remove a step ?