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Address Information Fields Alignment

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5 years 9 months ago - 5 years 9 months ago #327627 by dklbwf
-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.22
-- PHP version -- : 7.4

Hello,

I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.

Is there a specific css I can insert that will allow the fields to be above each filed?

Last edit: 5 years 9 months ago by dklbwf.

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5 years 9 months ago - 5 years 9 months ago #327643 by Philip
Hello,

Maybe you have progress on this subject because I just had a look on your website, and all I can see is this :

Can you confirm that you have solved on your side the display issue or not.
Awaiting news from you.

Regards
Last edit: 5 years 9 months ago by Philip.

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5 years 9 months ago #327661 by dklbwf
Hey Philip,

Thanks for response, yes i was able to figure out the ccs styling needed to properly align the fields and everrything is working on all mobile devices at checkout. Thanks again
The following user(s) said Thank You: Philip

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5 years 3 months ago #333407 by Peo
Hi dklbwf,
I have the same problem, could you please axplain how did you get by this issue?

Thank you very much

Richard

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5 years 3 months ago #333409 by Philip
Hello,

You can provide an Url to us in order to see the context, and allow us to analyze and provide specific help for your own context.
Awaiting your returns to better guide you in order to solve this issue.

Regards

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5 years 3 months ago #333619 by Volker Epting
similar problem:

Joomla 3.9.27
Hikashop: 4.4.2
php 7.4
Jommlaplates Shop-Template

For min-width 768px and smaller the adressfields are cutoff on the left side. Need help to align this proper:
www.online-kanzlei-schlageter.de/pakete/checkout/cid-2.html

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5 years 3 months ago - 5 years 3 months ago #333624 by Philip
Hello,

Can you process a test with a default template like protostar, to see if that solve your issue ?
If yes, then your issue come from your current template, and contact your template support.

Awaiting your elements to progress on your suvject.
Regards
Last edit: 5 years 3 months ago by Philip.

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5 years 3 months ago #333676 by Volker Epting
well, I bought a template specially made for hikashop ... ;-)
... and the tell me it is a problem with hika-css

Protostar is well....

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5 years 3 months ago - 5 years 3 months ago #333687 by Philip
Hello,

We aren't sure to understand Because your last message seems to indicate that the problem persists, whereas when we go to your address page ( here ), everything seems normal.

Can you confirm that your issue is now solved or not, please.
Regards
Last edit: 5 years 3 months ago by Philip.

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5 years 3 months ago #333692 by Volker Epting
Sorry - solved ....
The following user(s) said Thank You: Philip

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