- Posts: 130
- Thank you received: 6
Address Information Fields Alignment
5 years 9 months ago - 5 years 9 months ago #327627
by dklbwf
Address Information Fields Alignment was created by dklbwf
-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.22
-- PHP version -- : 7.4
Hello,
I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.
Is there a specific css I can insert that will allow the fields to be above each filed?
-- Joomla version -- : 3.9.22
-- PHP version -- : 7.4
Hello,
I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.
Is there a specific css I can insert that will allow the fields to be above each filed?
Last edit: 5 years 9 months ago by dklbwf.
Please Log in or Create an account to join the conversation.
5 years 9 months ago - 5 years 9 months ago #327643
by Philip
Replied by Philip on topic Address Information Fields Alignment
Last edit: 5 years 9 months ago by Philip.
Please Log in or Create an account to join the conversation.
5 years 9 months ago #327661
by dklbwf
Replied by dklbwf on topic Address Information Fields Alignment
Hey Philip,
Thanks for response, yes i was able to figure out the ccs styling needed to properly align the fields and everrything is working on all mobile devices at checkout. Thanks again
Thanks for response, yes i was able to figure out the ccs styling needed to properly align the fields and everrything is working on all mobile devices at checkout. Thanks again
The following user(s) said Thank You: Philip
Please Log in or Create an account to join the conversation.
5 years 3 months ago #333407
by Peo
Replied by Peo on topic Address Information Fields Alignment
Hi dklbwf,
I have the same problem, could you please axplain how did you get by this issue?
Thank you very much
Richard
I have the same problem, could you please axplain how did you get by this issue?
Thank you very much
Richard
Please Log in or Create an account to join the conversation.
5 years 3 months ago #333409
by Philip
Replied by Philip on topic Address Information Fields Alignment
Hello,
You can provide an Url to us in order to see the context, and allow us to analyze and provide specific help for your own context.
Awaiting your returns to better guide you in order to solve this issue.
Regards
You can provide an Url to us in order to see the context, and allow us to analyze and provide specific help for your own context.
Awaiting your returns to better guide you in order to solve this issue.
Regards
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 44
- Thank you received: 5
5 years 3 months ago #333619
by Volker Epting
Replied by Volker Epting on topic Address Information Fields Alignment
similar problem:
Joomla 3.9.27
Hikashop: 4.4.2
php 7.4
Jommlaplates Shop-Template
For min-width 768px and smaller the adressfields are cutoff on the left side. Need help to align this proper:
www.online-kanzlei-schlageter.de/pakete/checkout/cid-2.html
Joomla 3.9.27
Hikashop: 4.4.2
php 7.4
Jommlaplates Shop-Template
For min-width 768px and smaller the adressfields are cutoff on the left side. Need help to align this proper:
www.online-kanzlei-schlageter.de/pakete/checkout/cid-2.html
Please Log in or Create an account to join the conversation.
5 years 3 months ago - 5 years 3 months ago #333624
by Philip
Replied by Philip on topic Address Information Fields Alignment
Hello,
Can you process a test with a default template like protostar, to see if that solve your issue ?
If yes, then your issue come from your current template, and contact your template support.
Awaiting your elements to progress on your suvject.
Regards
Can you process a test with a default template like protostar, to see if that solve your issue ?
If yes, then your issue come from your current template, and contact your template support.
Awaiting your elements to progress on your suvject.
Regards
Last edit: 5 years 3 months ago by Philip.
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 44
- Thank you received: 5
5 years 3 months ago #333676
by Volker Epting
Replied by Volker Epting on topic Address Information Fields Alignment
well, I bought a template specially made for hikashop ... 
... and the tell me it is a problem with hika-css
Protostar is well....
... and the tell me it is a problem with hika-css
Protostar is well....
Please Log in or Create an account to join the conversation.
5 years 3 months ago - 5 years 3 months ago #333687
by Philip
Replied by Philip on topic Address Information Fields Alignment
Hello,
We aren't sure to understand Because your last message seems to indicate that the problem persists, whereas when we go to your address page ( here ), everything seems normal.
Can you confirm that your issue is now solved or not, please.
Regards
We aren't sure to understand Because your last message seems to indicate that the problem persists, whereas when we go to your address page ( here ), everything seems normal.
Can you confirm that your issue is now solved or not, please.
Regards
Last edit: 5 years 3 months ago by Philip.
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 44
- Thank you received: 5
5 years 3 months ago #333692
by Volker Epting
Replied by Volker Epting on topic Address Information Fields Alignment
Sorry - solved ....
The following user(s) said Thank You: Philip
Please Log in or Create an account to join the conversation.
Time to create page: 0.246 seconds