ReCaptcha at checkout issue

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  • Hikashop Business
4 months 3 weeks ago #357318

-- HikaShop version -- : 4.7.5
-- Joomla version -- : 3.10.12

Hello!

The HikaShop ReCaptcha v2 plugin does not work properly, when you click the checkbox, the icon loads forever.
Is this a Hikashop issue?

Thank you

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  • MODERATOR
4 months 3 weeks ago #357322

Hi,

No. It's an incompatibility between Recaptcha's new javascript and Mootools:
www.hikashop.com/forum/install-update/90...mootools/357039.html

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  • Posts: 1027
  • Thank you received: 11
  • Hikashop Business
4 months 2 weeks ago #357347

Hi,

But i don't have the Mootools plugin installed at all on the website.

Thank you

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  • MODERATOR
4 months 2 weeks ago #357351

Hi,

Mootools is automatically loaded by Joomla 3 on every page.
In order to not have Mootools on your pages, you need to install a plugin called "Mootools Enabler/Disabler", as explained on the other thread.

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