Visitors can't register on account log-in screen

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  • Hikashop Business
11 months 2 weeks ago #350138

-- HikaShop version -- : 4.7.1
-- Joomla version -- : 4.2.9
-- PHP version -- : 8.0.28
-- Error-message(debug-mod must be tuned on) -- : Registration failed: You have not supplied a valid HTTP status code

Dear Hikashop,

Visitors on our site: jetsebremer.nl/ aren't able to register a new account. Upon attempting to do so they receive this error message:
Registration failed: You have not supplied a valid HTTP status code

See attachment:



However when they try to register for an account using the registration form on checkout we don't run into any issues.

What could be the cause of this error?

Kind regards,
Damian de Geus

Attachments:

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  • MODERATOR
11 months 2 weeks ago #350143

Hi,

That's the registration page of Joomla, not HikaShop.
This error means that somewhere on your website there is some PHP code trying to redirect the user somewhere but that code has not been made compatible with Joomla 4.
It's probably linked to a plugin of either the group "user", "authentication" or "system".
But it's hard to say anything more precise.
I'm afraid you'll have to disable the plugins one by one to see which one is creating the issue.

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