Coupon restrictions "Product quantity from" not working

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  • Hikamarket Multivendor Hikashop Business
3 months 3 weeks ago #347185

-- HikaShop version -- : 4.7.0
-- Joomla version -- : 3.10.11
-- PHP version -- : 7.4

Hi
As you can see from my subject, there is a problem when I try to apply a restriction on a coupon based on the "Product quantity from".
This bug affect hikashop 4.6.2 and 4.7.0, same problem on php 7.4 and 8.0.

I have create a coupon that is loaded automatically in cart if the quantity of a specific product it is 3.
But the coupon is applied as soon as I add the product to the cart with quantity 1 and even if the quantity is more than 3 the coupon remains active.

And a mention, when I've switched the php version to 8.0, hikashop was significantly slower, I'm not sure if it was a real thing or not, I didn't investigated too much, but adding a product to the basket was taking longer.

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3 months 3 weeks ago #347188

Hi,

Please activate the "coupon percentage applies " setting of the coupon and try again.

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  • Hikamarket Multivendor Hikashop Business
3 months 3 weeks ago #347203

Unfortunately, is not working.
That option was activated before, what you saw in my first screenshot it was after I've tried to fix it.
I did what you said anyway, just to be sure, but is not working.

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3 months 3 weeks ago #347219

Hi,

Thank you for the extra details. I was able to reproduce the issue locally and added a patch on our end.
Download again the install package of the 4.7.0 on our website and install it on yours and you'll get the patch for that issue.

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  • Hikashop Business
3 months 1 week ago #347764

Same problem here, I updated to 4.7 two days ago and the coupon based on quantity was not working anymore (it was applied ion orders that didn't match the settings - so our client lost some income on that).
Nice that you have a fix, but can you please add a new version number if a bug is fixed?? If you had done that, I would have known that there was a new update to download (I had downloaded the update package earlier, so I got the one with the bug in it). I think that is why software packages have version numbers?
Thanks.

(not the first time is was like this, some time ago same problem, the update I downloaded had a bug, it was fixed but the version number didn't change...)

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3 months 1 week ago #347765

Hi,

We add fixes in HikaShop every day. We can't make a new release every day. Web agencies would complain that their customer keep bugging them to update HikaShop on their website.
So unless it is a critical bug, we only add the patch as a hot fix, without changing the version number. Merchants would still get the patch a few weeks later, when we do the official release.
This also has the added benefit of getting feedback on a reduced quantity of merchants before rolling out a new release. That allows us sometimes to avoid side effects of fixes for most. That way, people updating their HikaShop without testing the update on a copy of their website have a lot less chance of getting a critical bug.

Now, if you are worried you don't have all the latest fixes, I can only recommend you to update HikaShop every day. But I don't think it's a practical solution. It will take up your time, and you might have more issues than before since the latest patches would have been less tested by others.

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