Skip shipping for virtual products

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7 years 4 months ago #188904

-- HikaShop version -- : 2.3.5

Hi,
Would it be possible to skip the step 'shipping', if the shopping cart contains only virtual products? It is an unnecessary step and leads to confusion. Some of my customers canceled the order process because of that - even if the pre selected shipping method says it is free, it seems to confuse people.
Thanks
Roger

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7 years 4 months ago #188944

Hi,

Thanks for your feedback.

In your workflow, the shipping have his "own step".
If the use the shipping with other checkout actions (like payment) ; the shipping won't be displayed where the is no nedded shipping.

Your issue about the virtual products has been solved in another thread:
www.hikashop.com/forum/20-market-feature...g-vendor.html#188942

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 4 months ago #188998

Hi Jerome,
thanks for your answer. I tried to put shipping and payment together, but the result doesn't look good and is even more confusing, if the shipping costs of the two vendors are shown.
I decided to stick with the extra step for shipping. Would it be possible to show a text in the shipping step, if no shipping is needed because of virtual products? There is just a blank space now and a next button. That is very confusing. I would like to show a text saying something like 'Download/E-Mail'.
Thanks
Roger

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7 years 4 months ago #189000

Hi,

Yes. Edit the file "shipping" of the view "checkout" via the menu Display>Views and add such line:
echo 'Download/E-Mail';
After the line:
if(empty($this->rates)) {

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7 years 4 months ago #189026

Thanks Nicolas,
that's all I needed!
Best
Roger

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