Products dissapear after filtering

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.3
-- Browser(s) name and version -- : Firefox, Chrome latest

I`m new to Hikashop, sorry for such questions...

After filtering there are no products on the screen.Shall I find settings for displaying filtered items (category listing?)?

Also filter is dispalyed in checkout process (because checkout do not change the menu when pushing the cart module). Is there any way to fix it ?

Thank you!

Hi,

1. You want to turn on the "force redirect" option of your hikashop filter module and enter the id of the menu item of the type hikashop products listing configured to display all your products (the HikaShop "products listing" menu item which is installed by default with HikaShop is there for that) in the menu item id option of the module.

2. Yes. You can select a "hikashop checkout" type menu item in the "force a menu on checkout" option of the configuration in order to do that.

Thank you!

Now after "Force redirect" disabled, brand filter (one of two filters) dissapeared (now it is displayed only at product page with all brands at all).

One more question. Filter continues to be displayed at the product page. In menus options it is associated only with the category.
How to disable the filter at the product page?

Hi,

1. I said to enable that option, not disable it, so I'm not sure what you're talking about.

2. You will have to use a more fine grained module managing extension like Advanced Modules Manager which allows you to restrict modules on specific pages of your website.

1. Ok, so I enable "force redirect" and after pushing the "filter" button there are no results of filtering - no products. - Looks like empty page (with header and footer). Breadcrumbs shows: "main / product category", and address /index.php/component/hikashop/product/listing?Itemid=0

2. I think maybe I am not only one your customer who do not want to see the filter with all shop brands at product info page...
Shall I really install third-party paid products to disable that, or maybe there are some options in HikaShop? (now will try to writejavascript module)

Hi,

1) That's because in the filter module options you have to select a menu which is listing all the products, else it's filtering on a menu which has not the desired products in it, so no products displayed.

2) It's the easiest solution, else it will require custom code to handle that.
We don't have this kind of possibility by default in HikaShop.

Hello!

Seeems to work (I had to apply "Category" to filter) !

1) I will have more then 50 subcategories, and now shall create not only 50+ menus for them, but 50+ filter modules?

Thanks!

Hi,

That's not a problem if you want different field modules. You can go in the Joomla modules manager and click on the "new" button there and select the "hikashop filter module" and you'll get a new one which you can configure differently than the other hikashop filter modules you already have.

Hi,

I have similar problem. When I select some filter my product page is empty. I'm setting filters from display->filters.
The category set correctly. Also have dynamic display enabled and filter give to chose exactly from values on page. That means, that filter "know" what he have to sort. But hen I choose something, page is empty.
You can check here

Any idea?

Some one? some thing?

www.ostraining.com/support-forum/joomla-...shop-sort-by-brands/
In Joomla Filter module if you enable "force redirect" , then select the Id of menu

My filter works fine without "force redirect".

Working brands filter config: