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How to allow a user to cancel a recurring subscription
4 years 1 month ago - 4 years 1 month ago #343796
by dyvel
How to allow a user to cancel a recurring subscription was created by dyvel
-- HikaShop version -- : 4.6.1
-- HikaSerial version -- : 4.0.1
-- Joomla version -- : 4.1.5
Hi
I read in another thread that: "HikaSubscription do have an interface for customer to cancel the renewal" However I can't seem to find that option anywhere?
I'm using "Hikashop Bambora Payment Plugin" for the recurring payments.
-- HikaSerial version -- : 4.0.1
-- Joomla version -- : 4.1.5
Hi
I read in another thread that: "HikaSubscription do have an interface for customer to cancel the renewal" However I can't seem to find that option anywhere?
I'm using "Hikashop Bambora Payment Plugin" for the recurring payments.
Last edit: 4 years 1 month ago by dyvel.
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4 years 1 month ago #343804
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic How to allow a user to cancel a recurring subscription
Hello,
The HikaShop user control panel allows to access to user Subscriptions.
In that interface (subscription listing), the customer can "cancel" the automatic renewal.
Demo website : demo.hikashop.com/index.php/en/other-fea...s/user-control-panel
Regards,
The HikaShop user control panel allows to access to user Subscriptions.
In that interface (subscription listing), the customer can "cancel" the automatic renewal.
Demo website : demo.hikashop.com/index.php/en/other-fea...s/user-control-panel
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Please Log in or Create an account to join the conversation.
4 years 1 month ago #343813
by dyvel
Replied by dyvel on topic How to allow a user to cancel a recurring subscription
I've tried that already, but naturally I had a few test subscriptions that was not recurring - and those were the only ones I looked at. Go figure... after I looked at the correct recurring subscription, the cancel function was right where it should be.
Thanks
Thanks
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