Login missing create account?

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10 years 8 months ago #117082

-- url of the page with the problem -- : www.theteacher.info/index.php/hikashop-m...ies-listing/checkout
-- HikaShop version -- : latest
-- Joomla version -- : 2.5
-- PHP version -- : don't know
-- Browser(s) name and version -- : firefox

When a user tries to buy something, the login section does not have an option for creating an account and I can't figure out why. I have been to user manager - options and ensured that the box allowing user registration is ticked.

Any ideas, please?

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10 years 8 months ago #117106

I can see the registration area on your checkout:

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10 years 6 months ago #126756

Hi,

I have the same issue, when moving to checkout, I only have the option to logon, but new customers cannot create account (register)
Hika Version 2.2.2

Richard

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10 years 6 months ago #126760

Hi,

We had a little problem in the 2.2.2 release but we made some hot fixes end of last week.
Please redownload HikaShop 2.2.2 to fix the problem.
The created HikaShop account without username should be delete too (if you want to recreate them correctly).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 6 months ago #126768

Hi Jerome,

Thanks for the reply, I just updated to the most recent version (I use Hikashop starter) but no change.




Regards,

Richard

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10 years 6 months ago #126783


I noticed the same behavior on your demo shop, although it states 'Logon or create new account', there is no registration form available.

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Last edit: 10 years 6 months ago by RicharW. Reason: Added screenshot

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10 years 6 months ago #126810

Hi,

I have just update the HikaShop 2.2.2 package with fixes for the login/registration.
I am currently updating the demo website with the latest package.

You can redownload HikaShop 2.2.2 to fix the problem.

Sorry for the inconvenient.

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 6 months ago #126844

Thanks for the quick fix Jerome, that part is working now. I did notice that when a user clicks on the account activation link in the email, the account get's activated correctly but get's a notification 'your shopping cart is empty'.
Is that expected behavior?

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10 years 6 months ago #126876

Hi,

The cart is stored in the browser session.
If another browser is used for the activation link it's logical that the cart will be empty.
If the domain name is different (like www.mywebsite.com and mywebsite.com) and Joomla is not configured to create a shared cookie, it could explain the problem too.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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