Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade

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  • Hikashop Business
1 year 1 month ago #294521

Hi,

After enable the error reporting and debug mode I verified that it is a problem with a plugin of template. Isn't a Hikashop problem.
Sorry about that!!

Best regards

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1 year 1 month ago #294537

Hi!
I use HikaShop Business 3.22
I can to use this hotfix patch, posted by Jerome on my site?
Or, it possible only for version 3.4?
Thank you!

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1 year 1 month ago #294539

Hello,

The manual patch is working for HikaShop 3.x
(Note that HikaShop 2.x cannot support Joomla 3.7 or newer)

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 1 year 1 month ago by Jerome. Reason: add precisions
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1 year 1 month ago #294547

hi,

I still have the same problem after deploying all 4 patches

webmalta.net/~flowerla/index.php/online-...category/19-get-well

can you kindly help pls

Joomla 3.8.10
hikashop 2.6.3

Last edit: 1 year 1 month ago by umek.

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  • Hikashop Business
1 year 1 month ago #294553

where is the patch for Hikashop 3.4.0 ? , my customer's subscription expired on June 9th
thanks

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1 year 1 month ago #294554

Hi,

@umek:
HikaShop 2.6.3 is not supposed to be compatible with Joomla 3.8. It's already a miracle that you're able to use it without it crashing everywhere.
Update your HikaShop to the 3.4.1, that should help.

@erickb:
Jerome gave the patchs at the beginning of this thread. Here:
www.hikashop.com/forum/install-update/89...-upgrade.html#294471
Note that the subscription, and its renewal is here specially for us to be able to continue to support HikaShop and provide new versions with new / improved features, but also to keep it compatible with new versions of Joomla.

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  • Hikashop Business Hikashop Essential
1 year 1 month ago #294558

Noticing some URL changes with the HikaShop 3.4.1 that I'm not sure is related to this or not.

But on one site I'm getting SEF URLs now that end with things like category_pathway-18.html
i.e. www.kansasoriginals.com/catalog/item/kan...gory_pathway-18.html

The URL used to be www.kansasoriginals.com/catalog/item/kan...ows-me-away-mug.html

This is one of the two sites that we have "Force canonical URLs on listings" set to "No, generate URLs". We do it this way since the clients like to changes categories and re-arrange things and don't want things ties to categories or paths because of it.

I think this is related to some other changes in 3.4.1 as if I manually patch 3.4.0, this doesn't happen.

Last edit: 1 year 1 month ago by jazzmang. Reason: Added information about manual patching 3.4.0 / not happening

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  • Hikashop Business
1 year 1 month ago #294562

Evening,

this morning I did upgrade Joomla to version 3.8.10 and installed the Hikashop 3.4.0 release of this morning as well. At this moment I would like to install the Hikashop 3.4.1 release but that is not possible, it breaks off with a copy file failed. Installing the update from the tmp directory does not work as well.

On another machine I just did upgrade Joomla to version 3.8.10 and directly installed the Hikashop 3.4.1 release with no problem.

Any idea what could cause this, or will I just get back to the backup of this morning?

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  • Hikashop Business
1 year 1 month ago #294567

Did some tests and other extension will update with no problem at all, so I suspect that something went wrong with the Hikashop 3.4.0 update of this morning.

After I reinstalled the backup the install of Hikashop 3.4.1 went without any problem, so if nobody else experience this problem I think it is a failure on my side.

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1 year 1 month ago #294560

Hi,

@jazzmang:
The 3.4.1 only contains bug fixes and these patches. It's actually the latest build of the 3.4.0 + the patches for Joomla 3.8.10.
So if you were already using a recent build of HikaShop 3.4.0, you have the exact same code plus the patches.
So it won't change the URLs.
The "category_pathway" parameter comes from having the "simplified breacrumbs" setting deactivated. That parameters allows HikaShop to track the category used to access the product page in order to construct a complete pathway from the main category of the menu item to the category of the product.

@EnerW: If your download of the install package failed in the middle, that could happen. In that case, just download again the install package and install the new one and it should work.

Last edit: 1 year 1 month ago by nicolas.
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  • Hikashop Business
1 year 1 month ago #294593

Morning Nicolas,

nope the package was fine no idea what went wrong but it is working now.

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1 year 1 month ago #294636

Joomla Version - Joomla! 3.8.8, trying to upgrade to 3.8.10

PHP - 7.2.5

MySQLi - 5.6.36-82.1-log

HikaShop - 3.4.1

Hi,

I'm having the same problem. When I update Joomla to 3.8.10, all of my categories disappear. I've tried installing hikashop 3.4.1 from a zip, but that didn't do anything.

Right now I've set Joomla back to 3.8.8 so it works, but I would like to get this issue sorted out so I can upgrade.

Thank you for the help!

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1 year 1 month ago #294638

Hello,

Please read very carefully my first answer in the first page of that thread.
If you do have view override for "category / listing" ; you will have issues.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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1 year 1 month ago #294693

Hi,

I checked all the files, they seem to be updated correctly.

However, I noticed that there is no module.php in "administrator/components/com_hikashop/helpers/module.php"

The only files I have in helpers are -

index.html
route.php



Thanks for your help!

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1 year 1 month ago #294696

Hello,

So you're in "components/com_hikashop/helpers/" folder and not in "administrator/components/com_hikashop/helpers/".

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikashop Essential
1 year 1 month ago #294717

Hi
I have updated to HikaShop 3.4.1 Essentials at the same time as updating Joomla 3.8.8 to 3.8.10 and I have the problem with the empty product page when I click a product category in the category listing page. But I also have direct links from the Joomla main menu to the product listing pages - and they still work! The difference is this:
When I click the Category image or title in the category listing page it generates this URL
.../index.php/tourist-information/hikashop-menu-for-categories-listing/category/paintings
and the resulting page is blank except for the header and main menu.
But from the main menu I have this link
.../index.php/tourist-information/hikashop-menu-for-categories-listing/paintings
and this one displays the products perfectly as before the update.
Is there any way I can remove .../category/... from the URL generated by HikaShop?

Your help is much appreciated!

Regards,
Jimmy

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  • MODERATOR
1 year 1 month ago #294746

Hi,

The "category" part comes from the "category SEF name" setting of your HikaShop configuration. Empty that setting to remove it.
Also, make sure that you don't have the file templates/YOUR_TEMPLATE/html/com_hikashop/category/listing.php
If you do, remove it. As Jerome said several times now, this view override can cause such problems if it isn't updated / removed.

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  • Hikashop Business
1 year 1 month ago #294857

Hello, I have made the changes and also upgraded to Hikashop 3.5.0 running Joomla 3.8.10 and I still have no products. Can you please advise what I should be changing to sort this issue out.

www.craven-equipment.co.uk
craven-equipment.co.uk/index.php/luggage/category/34-comet

Cheers
Iain

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  • Hikashop Business
1 year 1 month ago #294866

The same problem here. I've installed a backup from my site to Xammp and updated to joomla 3.8.10 and Hikashop 3.5.0 still no products in listing.
Also changed templates to see if somewhere there might be the problem, but no result.

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1 year 1 month ago #294859

Hi,

@mad-q:
Did you try renaming the file templates/YOUR_TEMPLATE/html/com_hikashop/category/listing.php ? Templates need to be updated to use the new version of the listing.php file in their overrides as Joomla's changes require a modification in that view file.

@ron.janssen@opreij.nl:
We're not able to reproduce your issue.
Please provide a backend access and a link to the page with the issue as well as a FTP access and a link to this thread via our contact form:
www.hikashop.com/support/contact-us.html

Last edit: 1 year 1 month ago by nicolas.
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