last update of joomla and hikashop messed up languages and content

  • Posts: 147
  • Thank you received: 8
8 months 2 weeks ago #363231

-- HikaShop version -- : 5.1.0
-- Joomla version -- : 4.4.8
-- PHP version -- : 8.3

Hi,

As my heart is sinking in my shoes for the work ahead of me now i want to tell you and show you the updates to latest version of joomla and hikashop made some content disappear and mess up some layouts like the custom fields inside products you made.
I will add an example in images.

** I noticed a pattern and it's the mess up of languages and overrides, i know how to fix it now so no question, just an observation.

Attachments:
Last edit: 8 months 2 weeks ago by NicoW.

Please Log in or Create an account to join the conversation.

  • Posts: 83904
  • Thank you received: 13581
  • MODERATOR
8 months 2 weeks ago #363243

Hi,

When you have issues with translations, the first thing to do is to activate the "debug language" setting of the joomla configuration page and look at the bottom of the pages.
You'll have debug information regarding the language files. It will tell you if Joomla has found errors in them and if so on which line of which file. You can then look at the files at the location pointed out by the debug and you can usually find what the problem is.
Most of the times, the problem comes from copying or editing the translation files, messing in the process the files by adding line returns in the middle of translation texts, which is not allowed by Joomla. This causes Joomla to fail the parsing of the file.

The following user(s) said Thank You: NicoW

Please Log in or Create an account to join the conversation.

  • Posts: 147
  • Thank you received: 8
1 week 18 hours ago #367281

Just an update on this situation as i missed several languages again:

This is not due to an update, this is whenever i copy a product. It deletes all the descriptions of languages.
If a normal version of hikashop is not doing this, it can only be due to the custom work in the product page layout you made.

Not knowing this happens until sales from another country drop again, and several issues regarding the custom layout work not having been taken seriously has cost me dearly. And i would just like you to know that after almost a full year of procrastinating the project, i finally started the project of building a new website in woocommerce over this.

Please Log in or Create an account to join the conversation.

  • Posts: 83904
  • Thank you received: 13581
  • MODERATOR
1 week 12 hours ago #367282

Hi,

In HikaShop 4.x, we fixed several issues related to the saving of translations with the built in multilingual system.
However, since HikaShop 5.x, no one reported an issue like this. You're the first one. We would have had to look deeper into it in order to try to understand the problem.
I guess that this is not on the table if you're moving to another solution. I wish you all the best with your new website then.

Please Log in or Create an account to join the conversation.

Time to create page: 0.074 seconds
Powered by Kunena Forum