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Updating failure

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2 years 2 weeks ago #363247 by yerg55
Updating failure was created by yerg55
-- HikaShop version -- : HikaShop Business 5.1.0 [2409092319]

HikaShop Version : HikaShop Business 5.1.0 [2409092319]

Seeking to update to HikaShop Business 5.1.1

Login to the site and went to my subscription

Selecting ... Download the latest version HikaShop Business 5.1.1
File Downloaded: com_hikashop_business_v5.1.1_2024-09-17_04-30-38.tar.gz
Installed
No change in the version ID

Downloaded the file from the tar.gz link
File Name: com_hikashop_business_v5.1.1_2024-09-17_04-19-52.tar.gz
Installed
No change in the version ID

Downloaded and installed the .zip
File Name: com_hikashop_business_v5.1.1_2024-09-17_04-24-13.zip
Installed
No change in the version ID

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2 years 2 weeks ago - 2 years 14 hours ago #363251 by sudkarting
Replied by sudkarting on topic Updating failure
Hello,

Same thing for me...
Last edit: 2 years 14 hours ago by Philip.

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2 years 2 weeks ago #363254 by nicolas
Replied by nicolas on topic Updating failure
Hi,

Thank you for your feedback. I've just made a path for this.
Download again the install package of the 5.1.1 on our website and install it on yours and it will change the version number.
The following user(s) said Thank You: yerg55

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2 years 2 weeks ago #363257 by yerg55
Replied by yerg55 on topic Updating failure
Thanks Nicholas.

Thought I was going troppo there for a while

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2 years 2 weeks ago - 2 years 14 hours ago #363259 by sudkarting
Replied by sudkarting on topic Updating failure
Thank you so much,

However, it seems to me that I have two small problems...
- The "Load more" does not seem to work, the message is displayed but the following articles are not displayed and if we click on the message there is no action and above all the articles are not displayed .(12 articles maximum in my case while there are 22 articles programmed)
- With version 5.1.1, if I understood correctly, the articles must each align in height relative to the others, if the name of the article is on 2 lines this does not work.

I can provide screenshots if you wish.

THANKS
Last edit: 2 years 14 hours ago by Philip.

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2 years 2 weeks ago #363268 by yerg55
Replied by yerg55 on topic Updating failure
Nothing to do with this issue @sudkarting
Open a new post

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2 years 17 hours ago - 2 years 14 hours ago #363637 by alexischartraire
Replied by alexischartraire on topic Updating failure
Me too, unable to install it
Last edit: 2 years 14 hours ago by Philip.

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2 years 16 hours ago - 2 years 14 hours ago #363646 by yerg55
Replied by yerg55 on topic Updating failure
the file and the link have been updated
Last edit: 2 years 14 hours ago by Philip.

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2 years 15 hours ago - 2 years 15 hours ago #363648 by alexischartraire
Replied by alexischartraire on topic Updating failure
toujours pas (voir copies d'écran)
Last edit: 2 years 15 hours ago by alexischartraire.

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2 years 13 hours ago - 2 years 14 hours ago #363644 by nicolas
Replied by nicolas on topic Updating failure
Hello,

The problem mentioned in this topic has already been corrected on our side.
So the problem you have is different.
You probably have a standard problem: the installation package contains too many files and Joomla takes too long to extract the zip, and your hosting stops the process because it takes too long.
You can work around the problem by extracting the zip to your computer. Then, upload the files and folders via FTP to the site's tmp folder. And finally, go through the installation tab through the folder to proceed with the installation.

Regards
Last edit: 2 years 14 hours ago by Philip.

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