Automatic reporting of non-shipped orders

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8 months 3 weeks ago #323169

-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.20
-- PHP version -- : 7.2

Hello.
I want hikashop to automatically prepare a list of orders that have been finalized for more than 3 days but have not been sent, and email the manager.
How can I do this?
The mass actions section does not have enough settings for this.

Thank

Last edit: 8 months 3 weeks ago by mrhossein.

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8 months 3 weeks ago #323181

Hi,

I think you can do that with a mass action. First you need to make sure your cron task is configured ( www.hikashop.com/support/documentation/5...ashop-cron-task.html ) and you need a trigger "every day" in your mass action.
You can use a filter on the order_status == confirmed (finalized ?) and a second one on order_invoice_created < {time}-259200 and finally a export a CSV action with the email address to send the CSV file with the columns you want and that will send you a CSV file of the orders that have been confirmed more than 3 days ago and are still with the order status "confirmed".

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