Different customers same cart/order

  • Posts: 63
  • Thank you received: 0
5 years 5 months ago #300841

-- url of the page with the problem -- : https:/www.dreamlordpress.it
-- HikaShop version -- : 4.0.0
-- Joomla version -- : 3.9
-- PHP version -- : 7.2

Hi,

It occurs sometime that some customers find their cart filled with items selected by other customers.

Is there a way to make this not happen?

Thank you,
Nicola.

Dreamlord Press
www.dreamlordpress.it
Roleplaying Games in the new era
Last edit: 5 years 5 months ago by Urbinati.

Please Log in or Create an account to join the conversation.

  • Posts: 63
  • Thank you received: 0
5 years 5 months ago #300844

The customer giving feedback is using Safari

Dreamlord Press
www.dreamlordpress.it
Roleplaying Games in the new era

Please Log in or Create an account to join the conversation.

  • Posts: 26000
  • Thank you received: 4004
  • MODERATOR
5 years 5 months ago #300849

Hello,

Cache systems could generate such issues.
But there is nothing within HikaShop which can do such thing since a cart can only be loaded by its user. So it is "something else" which give the wrong content to the customer.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 63
  • Thank you received: 0
5 years 4 months ago #301030

Hi,

I think I found out the problem: I had set the progressive cache in Joomla's system, and it seems it meshed up users' sessions.

Than you for your insight.

Cheers,
Nicola.

Dreamlord Press
www.dreamlordpress.it
Roleplaying Games in the new era

Please Log in or Create an account to join the conversation.

Time to create page: 0.041 seconds
Powered by Kunena Forum