Paypal dont work anymore

Paypal payment dont work.

After confirm payment and redirect to paypal page it goes to the url

www.paypal.com/webapps/shoppingcart/erro...574511_cdec8dae59fcb

Same with me !!!!
Joom 3.6.5
Hka 3.0.1
Suddenly no one can pay.. just happened today.
Paypal error is "Things don't appear to be working at the moment. Please try again later."
Paypal URL is
www.paypal.com/webapps/shoppingcart/erro...923990_f13b1c88c799e

My site is http only ... has this anything to do with it? (I have other older sites and they work fine, but are https)
url for site is www.tarb.com.au/assessment-book-orders/personal-order.html
But i have closed the site til this is fixed.

Contacted Paypal and they said "shopping cart button needs update"...I dont
know what this means.
Thanks
emmdee

Hi there,

i have another client with the same componet and works just fine.

And the client that dont work, work just fine until last week.

We did not do any update since there.

we already change the e-mail of paypal account to another one that is working in another client and nothing.

The redirect goes to the URL that i send in the first topic.

I am encountering the very same problem! What is strange is that it affects some, but not all customers. So far it has affected ~ 50% of the customers who tried to purchase my products. Below is a screen-shot sent to me by a customer.

As I mentioned, it seems to affect certain customers, not certain purchase buttons: some people purchased product X from my site without any problems, while other people were unable to buy it.
I asked the customer who sent me this screen-shot, to try to purchase other products from my site. He faced the same problem, no matter the product he tried to buy.
Also, this doesn't seem to be related to certain countries.

Although I subscribed to Hikashop Business 3 since January, I am still using 2.6.4 on my site.
Jerome and Nicolas: My opinion is that you must investigate this very serious issue. We rely on Hikashop to do business and at the moment our businesses are screwed up. I bet that this issue has affected many of your customers.

Thanks
Panos

I forgot to add this piece of information: I asked the customer who sent me the screen-shot, to try and login directly to his PayPal account (by typing www.paypal.com in the browser's address bar): he logged in without any problems. So, the issue occurs when Hikashop transfers the customer to Paypal.

Hi there,

after many hours i solve my problem.

Its simple. Go to the hikashop backend on the payments methods and delete the paypal method.

Do another one, with the same options and voila!!

It works again.

Strange!!

Joom 3.6.5
Hka 3.0.1
I tried webfarols method and it didnt work.
Any other suggestions out there?
rgds
emmdee

Same here: I tried "webfarol"'s suggestion but it didn't work. As I mentioned above, the strange thing is that this buggy behavior affects a large percentage of customers, but not all of them.
So, what "webfarol" observed was a successful order from a customer who happened to be unaffected by the problem. This doesn't mean that the problem has been fixed.

I am sure the Hika team will investigate this issue today!

In the meantime I am emailing the customers who were unable to complete their orders, asking them to login to their PayPal accounts and send the money to my PayPal address. When they do so, I manually switch their order status to "Confirmed".
This way I managed to secure most of these sales, that I would otherwise lose!

Nicolas, thank you!
Can you please let us know the exact steps to install this patch?

Merci
Panos

EDIT: Should I decompress and move the contents in:
/public_html/administrator/components/com_hikashop/extensions/plg_hikashoppayment_paypal
?

Hi yes nicholas done that but no success,
Joomla extension installer, click on "browse", select the install package, and click install, like any Joomla extension.
Checked the files in cpanel plugins/hikashoppayment/paypal ..all updated a few minutes ago.
Thanks so much for this, but the error is still there
rgds
emmdee

I confirm that the issue persists

Nicolas, how can we help ? What sort of information can we provide you, that you think would be useful?
The problem doesn't affect certain vendors. If this was the case, my sales would be zero after March 29. The problem seems to affect certain customers! Let me give you an example:
I've been exchanging emails with a good customer, who volunteered to help. I asked him to try to purchase a number of different products. Every attempt failed. In the meantime other people managed to buy these products without any problems.

OK, but how can you be sure about the extent of the merchants affected by the issue?
When Adobe released Photoshop CC-2014, it contained a serious bug that affected most of my products. However only a handful of customers reported me the issues. In reality the problem affected a large percentage of my customer base.
Methinks that since this is not a vendor-oriented issue, the problem may actually affect much more people.