Rounding errors with German tax

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2 weeks 5 days ago #305548

Hey Everybody,

I really got massive problems with my customer, because the shop I build for him, has differences with the rounding of the tax.

E.g. The product price is 6.00 €. If you select 10 pieces, the price is 59.98 instead of 60.00.

I played around with the net/gross price and the rounding steps on the currencies and test the button configuration->taxes->prices will be rounded.
But nothing reasonable happens.

Maybe someone had the same problems already and could solve them.

Thanks in advance.

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2 weeks 4 days ago #305558

Hi,

Normally, these rounding differences happen because of the "round prices during calculations" setting that isn't set like you want in the HikaShop configuration.
If changing that setting doesn't help, we would need more information on your exact setup to be able to help:
- screenshot of the taxes listing in the System>Taxes menu.
- screenshot of the settings of your product settings.
- screenshot of the settings under the tax section of the HikaShop configuration.

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2 weeks 2 days ago #305598

Hey Nicolas,

thank you for your reply.
As an attachement I send you the screenshots.

Attachments:
Last edit: 2 weeks 2 days ago by roblex.

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2 weeks 2 days ago #305607

Hi,

The result you get is normal.
I suppose that you've entered 5.04 as the price without taxes of your product.
5.04 * 10 = 50.40 price without taxes for 10 pieces of your product
50.40 * 1.19 = 59.98 price with taxes for 10 prices of your product

Instead, enter the value 5.04202 for the prices without taxes of your product. And I think you want to turn off the "round prices during calculations" setting so that the amounts are not rounded during the calculations.
That way, you'll have instead:
5.04202 * 10 = 50.42 price without taxes for 10 pieces of your product
50.4202 * 1.19 = 60 price with taxes for 10 prices of your product

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2 weeks 1 day ago #305652

Hi and thank you for your ideas,

I tried first without rounding prices and it didn't work, so I turned it on. Now I turned it off again and the problem is still present.
The price in the product configuration is already 5.04202 and when I put 10 in the cart it's shown 59.98.

You can try it by yourself.
www.weinbau-kernwein.de/component/hikash...r-paradies-scheurebe

I don't know how it comes?!

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2 weeks 21 hours ago #305662

Hi,

I'm not able to reproduce the problem on my end:
monosnap.com/file/ylXEoilqt9SOPJRt6oJ6dqbY7MagB9
I4ve just done what I told you: set the price of the product to 5.04202 and turn off the "round prices during calculations" setting.
I'm not sure what else could be linked to a different result.

In that case, we would have to check the settings in your backend. Please provide a backend access along with a link to this thread via our contact form and we can have a look at them:
www.hikashop.com/support/contact-us.html

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2 weeks 13 hours ago #305682

Hi,

I just send a mail with the login for the backend.

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2 weeks 6 hours ago #305701

Hi,

I found the issue. You had an old plugin called "HikaShop tax calculations override plugin" activated on your website. This plugin would override the way the tax calculations would be made.
That plugin is no longer necessary as all the tax options in HikaShop already handle the different possible cases.
I've unpublished the plugin on your website and it now works properly.

The following user(s) said Thank You: roblex

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2 weeks 33 minutes ago #305715

Hi Nicolas,

many thanks to you for getting my site working properly.

Regards
Robert

Last edit: 2 weeks 32 minutes ago by roblex.

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