Stripe V3 with Connect by Obsdev - Does not work in the UK

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  • Hikashop Business
3 weeks 3 days ago #310332

-- HikaShop version -- : 4.2.1
-- Joomla version -- : 3.9.11
-- PHP version -- : 7.1.6
-- Browser(s) name and version -- : Firefox Dev Ed 70.0b1
-- Error-message(debug-mod must be tuned on) -- : No Error Message

Hi

Just purchased from Market Place Stripe V3 with Connect by Obsidev.

It will only accept numeric ZIP codes, will not work for the UK we have Post Code and is made up of letters and numbers.

Also how do we change the description ZIP to PostCode?

How do we change this?

Thanks

Neville

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3 weeks 3 days ago #310336

Hello,

Can you please indicate where Stripe do not accept your post code ?
Depending the elemeny you're talking about, it can be something related to the plugin or related to Stripe platform itself.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikashop Business
3 weeks 2 days ago #310352

Hi Jerome

Test site with Stripe in test mode so can use test Stripe cards.

Debug on in Stripe V3 config

www.mathost5.co.uk/lif2

Go to Menu item Pricing --> Then <Add one to Cart> --> <Proceed to Cart>

Choose Payment Method: Stripe V3

Click <Finish>

When the Card details screen shows, it will only accepts numbers.

Thank you

Neville


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  • MODERATOR
3 weeks 2 days ago #310357

Hello,

You it's related to stripe and how they detect the country of the card.
stackoverflow.com/questions/43546885/how...accepts-uk-postcodes

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 3
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  • Hikashop Business
3 weeks 2 days ago #310360

Hi Jerome

Thank you, used a UK card and it does indeed accept UK Postcode formats.

The documentation is missing what needs to be entered in the Client ID.

What value is meant to go into the Client ID field?

Thank you

Neville Matthews

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  • MODERATOR
3 weeks 2 days ago #310363

Hello,

Client ID is only require if you're using the Connect API features (with HikaMarket).
Otherwise, you can let the field empty, it won't generate any message or error.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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