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Stripe V3 blank page

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2 years 7 months ago #359516 by netzgrafik
-- HikaShop version -- : 5.0.3
-- Joomla version -- : 4.4.3
-- PHP version -- : 7.2
-- Browser(s) name and version -- : Safari 17.3.1
-- Error-message(debug-mod must be tuned on) -- : Deprecated: Creation of dynamic property AwoCoupon::$lang is deprecated in /www/htdocs/w0112475/skotschnigg_at/administrator/components/com_awocoupon/helper/awocoupon.phpon line 83

Deprecated: Creation of dynamic property AwoCoupon::$profile is deprecated in /www/htdocs/w0112475/skotschnigg_at/administrator/components/com_awocoupon/helper/awocoupon.phpon line 85

Hello,
Stripe V3 worked fine for a while, but now I have a blank page after payment. This shows up when activating/deactivating the payment method:

Warning: Undefined property: stdClass: Spayment_type in
/www/htdocs/w0112475/skotschnigg_at/administrator/components/com_hikashop/helpers/paymentplugin.php
on line 268

This is my last entry in my error log:
27-Jan-2024 16:31:45 Europe/Berlin] PHP Fatal error: Class 'hikashopJoomlaPlugin' not found in /www/htdocs/w0112475/skotschnigg_at_altes_menue/administrator/components/com_hikashop/helpers/helper.php on line 3126

I have installed Hika Shop, awo coupon and Stripe V3 again, without result.
Info: I also use awo coupon 4.0.0.9.

best regards

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2 years 7 months ago #359517 by nicolas
Replied by nicolas on topic Stripe V3 blank page
Hi,

The Fatal error from the log is potentially linked to the blank page.
This error indicates that either the file /administrator/components/com_hikashop/pluginCompat.php is missing or it from an old version of HikaShop.
What you can try is to rename the file /administrator/components/com_hikashop/pluginCompat.php to something else via FTP and install again the install package of HikaShop so that it adds it back. It should hopefully help.

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2 years 7 months ago - 2 years 7 months ago #359528 by netzgrafik
Replied by netzgrafik on topic Stripe V3 blank page
Hello,
I changed the file and reinstalled HikaShop, but unfortunately without success.
many thanks & best regards

________________________________________________________________
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Last edit: 2 years 7 months ago by Philip.

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2 years 7 months ago #359529 by nicolas
Replied by nicolas on topic Stripe V3 blank page
Hi,

Then that indicates that you have a problem with the permissions on the administrator/components/com_hikashop folder which prevents Joomla from adding the file during the installation.
Rename the whole administrator/components/com_hikashop folder via FTP and run the installation again. It will add back the com_hikashop folder with all the files, including the pluginCompat.php file.

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2 years 7 months ago #359556 by netzgrafik
Replied by netzgrafik on topic Stripe V3 blank page
Hi,
Unfortunately, this procedure did not lead to a solution.
best regards

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2 years 7 months ago #359559 by nicolas
Replied by nicolas on topic Stripe V3 blank page
Hi,

So you mean that you still don't have a /administrator/components/com_hikashop/pluginCompat.php file on your website ?
Then, I can only think that you're using an old version of the HikaShop install package.

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2 years 7 months ago #359563 by netzgrafik
Replied by netzgrafik on topic Stripe V3 blank page
hi,
pluginCompat.php file is still there at /administrator/components/com_hikashop/
after click on pay a blank page comes.
regards

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2 years 7 months ago #359564 by nicolas
Replied by nicolas on topic Stripe V3 blank page
Hi,

Ok, so the error from the log has nothing to do with the blank page.
I checked your website and I can see that the AJAX request to Stripe gets cancelled for some reason, before redirecting the user to the payment notification URL of the plugin:
i.imgur.com/w6Ggs3r.png
So as far as I understand the problem is between the Stripe connect plugin and Stripe.
We'll have to hand over this question to the developer of the plugin, Obsidev so that they can look into it.
I'm assigning this thread to them so that they can look into it.

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2 years 7 months ago #359586 by netzgrafik
Replied by netzgrafik on topic Stripe V3 blank page
Hi,
thanks for hand over. I looked into stripe and found this Error:
POST/v1/payment_methods
invalid_request_error - billing_details

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2 years 7 months ago #359597 by Jerome
Replied by Jerome on topic Stripe V3 blank page
Hello,

Please be sure to use the latest version of the Stripe V3 plugin, that error message is a very old issue (you can find other forum thread talking about it).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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2 years 7 months ago - 2 years 7 months ago #359599 by netzgrafik
Replied by netzgrafik on topic Stripe V3 blank page
Hello,

I have Hikashop Stripe Connect Payment Plugin 1.2.2, that's the newest one.
and HikaMarket - StripeConnect integration Plugin 1.0.1
regards
Last edit: 2 years 7 months ago by netzgrafik.

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2 years 7 months ago #359602 by Jerome
Replied by Jerome on topic Stripe V3 blank page
Hello,

So please re-download in order to get version 1.2.3 and a small patch for "ItemId" and handling user_email stored as an array.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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2 years 7 months ago #359605 by netzgrafik
Replied by netzgrafik on topic Stripe V3 blank page
Hello,
I installed version 1.2.3 but unfortunately without success.
regards

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2 years 7 months ago #359640 by Jerome
Replied by Jerome on topic Stripe V3 blank page
Hello,

Can you please send us the non-redacted version of the error message via the "contact us" form ?
www.hikashop.com/support/contact-us.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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