custom item field in cart in backend

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  • Hikashop Business
5 years 3 months ago #302480

-- HikaShop version -- : 3.2
-- Joomla version -- : 3.9.1
-- PHP version -- : 7.1
-- Browser(s) name and version -- : any

I can't remember how I did this, I have been searching for hours.

When a customer puts a product in the cart, but does not order it, it is visible in the backend customers/shopping cart. Under every product, I see the filled in custom item fields. Now I have added a new field to my products. That field shows up in the cart on the front-end and in the order confirmation, but not in the backend when the customer does not finish the order. How do I do that? I just simply cannot remember how I did this the last time and I see no difference between this custom field and the previous ones. Could someone point me in the right direction please?

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5 years 3 months ago #302482

Hi,

In the settings of the custom field, you have display settings, one for each type of page where the custom field (or the value entered/selected in it) can be displayed. So you need to check these display settings via the menu Display>Custom fields.

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5 years 3 months ago #302504

Hi Nicolas,

Thanks for the reply. I have all set to yes (show). So that can't be the reason it is not showing up in the backend. Any other suggestions?

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5 years 3 months ago #302544

Hello,

Can you provide your custom field settings screenshot ? Take a good care to provide a complete setting page, don't forget the Acl (Access level).
Awaiting news from you.

Regards

Last edit: 5 years 3 months ago by Philip.

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