Escape characters in product description

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  • Hikashop Business
1 month 4 days ago #309966

I've got an issue with escape characters on imported data.

This is resolved when the item gets saved by Hikashop - the product description text is correct.

Problem is I have several thousand to deal with.

How do I do this? A screen capture of the products table is below - one of those items has already been manually saved.

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  • MODERATOR
1 month 3 days ago #309980

Hi,

You need to have HTML in your description in the CSV file, not HTML entities.
So you'll have to use the HTMLDecode function ( seotoolsforexcel.com/htmldecode/ ) of your Excel to convert the values of the product_description column. That way, it will import the HTML properly.

The following user(s) said Thank You: virusys

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  • Posts: 55
  • Thank you received: 2
  • Hikashop Business
1 month 3 days ago #310018

Great - thank you. That put me on the right path. I don't have that function in LibreOffice Calc but I was able to fix the issue with a "search and replace" on the encoded characters.

Have a great evening!

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