Variant price by date lost

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  • Hikashop Business
2 years 11 months ago #332825

-- HikaShop version -- : 4.4.2
-- Joomla version -- : 3.9.26
-- PHP version -- : 7.3.28
-- Browser(s) name and version -- : Firefox

When you add a new price to a variant to start on a set date, the date is lost.
1. Click Variants
2. Click edit Variant
3. Add price
4. Enter Price and Enter today's date
5. Click Ok. (Price and date update)
6. Click Save on the variant. (The price is saved but the date is lost)

Try to correct the error
7. Click edit against price
8. Enter today's date
9. Click Ok. (Date updated)
10. Click Save on the variant. (The date is lost)

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  • MODERATOR
2 years 11 months ago #332831

Hi,

I'm not able to reproduce the problem on my end.
Just in case, try to download again the install package of the latest HikaShop on our website and install it on yours. It will add all the patches we've added to it from the day you downloaded it to today, which might help.
Otherwise, we'll need a backend and FTP access to check on the issue directly.
In that case, you can provide that via our contact form:
www.hikashop.com/support/contact-us.html

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  • Posts: 52
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  • Hikashop Business
2 years 11 months ago #332950

Morning
I have re-installed the update, but no change.
Account details submitted.
Example
Category ~ Hidden - Places
Product ~ Places, PlaceFAW
Variant ~ PlacesFAW_7 shows an example of new price added, but date being lost

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  • MODERATOR
2 years 11 months ago #332971

Hi,

I got your backend access but I'm not able to log on your website backend with it. Could you please double check the credentials you provided ?

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  • Hikashop Business
2 years 11 months ago #332976

Sorry. Should be resolved.

David

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  • Hikashop Business
2 years 10 months ago #333520

Morning
Any news on this issue?

David

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  • MODERATOR
2 years 10 months ago #333540

Hello,

Sorry for this return, but unfortunately your thread was accidentally shut down certainly due to misunderstanding, once again sorry for this.
But the good news is that now we are able to reproduce your current issue, and so a solution or a fix will come quite soon.
Thank you very much for your patience and thank you for drawing our attention to this issue.

Regards

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  • MODERATOR
2 years 10 months ago #333546

Hello again,

This message just to notify you that we get your root issue, and implement a little fix in our HikaShop package.
Can you update your HikaShop and confirm that it solve your current issue, please ?

Awaiting your returns.
Regards

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  • Posts: 52
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  • Hikashop Business
2 years 10 months ago #333581

Afternoon
I have installed the update and the date is now being saved.

Thank you
David

The following user(s) said Thank You: Philip

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  • Posts: 4533
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  • MODERATOR
2 years 10 months ago #333583

Hello,

Thank you for your return, consider this issue as fixed, thanks to your subject.

Regards

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