Hikashop manual shipping method d'not allow to add restrictions in front end

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  • Hikamarket Multivendor Hikashop Business
2 years 6 months ago #312858

-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.12
-- PHP version -- : 7.2

Hello,

Something changed after hikashop update to 4.1.0 version(before that was the last version of hikashop and all was ok).

In front end vendor can add manual shipping methods with restrictions (weight, price, country). Now when press add restriction and choose from drop-down list (sample weight) --> press add --> and get nothing (but should get extra fields where you enter restrictions) -Nothing appear. So vendor in front end can not add restrictions.
Could you please help me with this.

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2 years 6 months ago #312878

Hello,

Since the shipping edition in the front-end is handle by HikaMarket, it is very strange that the HikaShop update touch something in HikaMarket view.
But you can still take a look at your browser console to see if you do have some javascript errors.
And you can also provide the details about your HikaMarket version number.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikamarket Multivendor Hikashop Business
2 years 6 months ago #312888

Hello Jerome... I updated hikamarket to 3.0.2 (befor was the last one) as well :side:

I activated debug system, but no errors

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2 years 6 months ago #312913

Hello,

I am not talking about the Joomla errors but the javascript errors that you can see in your browser console.
If some JavaScript do not react, it's due to a JS error, so we have to know the source to be able to fix it.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikamarket Multivendor Hikashop Business
2 years 6 months ago #312941

Hello Jerome
I send you test-site details in e-mail, that you could see it live, as I.m not sure I will do your request properly.
Thank you

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2 years 6 months ago #312952

Hello,

Thank you for the access, I was able to see the issue and we will include the fix in the next coming build.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikamarket Multivendor Hikashop Business
2 years 6 months ago #312980

What date to expect the next hikamarket release and the hikashop?
Thank you

Last edit: 2 years 6 months ago by SEKME.

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2 years 6 months ago #312986

Hello,

Regarding next HikaShop release I can't say ; but the next HikaMarker release is planed for this month.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: SEKME

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  • Hikamarket Multivendor Hikashop Business
1 year 5 months ago #326638

Hello Jerome,

I just now updated to hikashop business (4.4.0) and hikamarket(3.1.1) and testing ... ant this issue is still there...
Please for support

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1 year 5 months ago #326645

Hello,

Can you reproduce the issue in our demo website ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikamarket Multivendor Hikashop Business
1 year 5 months ago #326671

Hi Jerome,
I did testing on demo....demo is all good, it allow to add restrictions.
I just know, that I did not make any changes on my site to this function, ...or related to manual shipping.
Please take a look here how it looks -- www.youtube.com/watch?v=hEV97DZZDOw
how could I fix this

Thank you

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1 year 5 months ago #326742

Hello,

Please check that you do not have a view override for that HikaMarket view (pluginmarket / form)
Please also check that you're up to date.
The icons we can see are the old ones (we can see the green "+").
In the demo website, which is using the latest version without overrides, the icons in the buttons are from "fontawsome", like the new designed from HikaShop 4.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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