Taxed price won't calculate automatically

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  • Hikamarket Frontedition Hikashop Business
4 months 3 weeks ago #327414

Hi again,

I've come to notice that when I put a price on a product, on the field "price", the price with tax will not be calculated automatically as it usually does... Is this a bug or have I possibly done something wrong? Taxes are enabled, by the way. The same happens when I try it the other way around.

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4 months 3 weeks ago #327448

Hi,

It means that the system thinks that there are no taxes to be added.
It can come from many things:
- you didn't select yet a tax category in the product
- your current user has an address which is not supposed to be taxed
- the "main tax zone" of your HikaShop configuration is not supposed to be taxed
- there is a problem with your tax rules in System>Taxes. For example, if you restricted the taxes to some user groups and your current user is not in these user groups, the tax rules will be ignored

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