Total TAX rate amount not correct!

-- HikaShop version -- : 4.3.0

Hello we have an puzzel,

In May we sold one book, on May 21, FWS-01060.
Invoice amount € 24.59 (ex VAT € 22.56); Tax € 2.03.
But the sales overview for this month reports otherwise:
Invoice amount ex VAT € 25.87; Tax € 2.35.
What could have caused this difference?

The day's before and after 21 May we have no orders with 9% TAX.

Hope you can help us.

Kind regards,
Lumiga

Hi,

That's hard to say like that. We would need a backend access and a FTP access in order to check on the situation.
Could you provide that via our contact form along with a link to this thread ?
www.hikashop.com/support/contact-us.html

Hi,

We did get your backend access, and I am able to see the issue on your tax rates listing.
However, we didn't get the FTP access. So I can't add any debug to the listing to check what's going on under the hood.
Would you be able to provide that too via our contact form ?

Hi Nicolas,

We just send the FTP account.
Hope you can find the issue.

Kind regards,
Lumiga

Hi,

Thanks for the access.
The issue is that the shipping cost's tax was counted twice on the tax rates listing.
I've added a patch to avoid that and it's now correct.
We'll add the patch on our end too.

Perfect!

Thanks