Hikamarket Shipping - Price per Product - duplicating

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7 years 5 months ago #255991

-- url of the page with the problem -- : www.thingsbritish.co.uk
-- HikaShop version -- : 2.6.4
-- HikaMarket version -- : 1.7.2
-- Joomla version -- : 3.6.4

Hi,

1. log in as a vendor (front end).
2. create two shipping options with price per item
3. go to a product
4. you will see two shipping options at the bottom, add the price.
5. save the record
6. go back to the record, the number of shipping options will have increased (double or triple).
7. save the record
8. go back to the record, the number of shipping options may have increased again.
9. try deleting these additional shipping options (they come back)
10. try disabling these additional shipping options (they come back).

Any idea how I can prevent this from happening?

Thx, Darrell

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7 years 5 months ago #256021

1 Two shipping options (price per product)



2. Here are the options at the bottom of the product



3. We add the shipping prices



4. We save the product, go back and there are many duplicates of what we entered which if we delete just come back.



How can we prevent this from happening?

You keep saying these faults we are having are "impossible". They are all real and we are waiting for you help to resolve (fix) them.

Thx, Darrell

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7 years 5 months ago #256006

Hello Darrel,

We just added a fix regarding that issue through the last Hikashop version, so can you download it through our website and test it again ?

Thank you for your feedback !

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  • MODERATOR
7 years 5 months ago #256024

Hi,

I am sorry but I can't reproduce your issue and I don't understand how you can have totally different values when you reload the product.
Do you have same issues in the HikaShop backend ?
What do you have in your "hikashop_warehouse" database table ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 5 months ago #256070

The hikashop_warehouse table is empty. Should it be empty?

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7 years 5 months ago #256075

Hi,

Sorry, it was 3am and I was too tired...
It is not the table "warehouse", the shipping prices are store in the table "hikashop_shipping_price"
My bad !

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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