Change of Vendor limitation (Product count) does not take effect

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6 months 3 weeks ago #355682

-- url of the page with the problem -- : leinetal.de
-- HikaShop version -- : 5.0.0
-- HikaMarket version -- : 4.1.1
-- Joomla version -- : 4.3.4
-- PHP version -- : 8.1.23
-- Browser(s) name and version -- : Google Chrome 110.0.5481.178

Hi,
I configured a vendor limitation of 5 products a while ago.
Now I wanted to change this to 50 but the vendor still get the message that the limitation of 5 is reached.

System Cache is deactivated and browser cache cleared severall times etc.

I also called the CRON url but this also does not help on this issue.

Any advice for me would be very appreciated.

sunny regards
Bernd

Last edit: 6 months 3 weeks ago by Leinetal.

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  • MODERATOR
6 months 2 weeks ago #355685

Hello,

The limitation is checked dynamically by HikaMarket.
Sp, we need to know how you configured that limitation and how you're trying to override it.
Please note that limitation are like ACL, you have different "levels", so you can set a global setting and configure it more specifically to one vendor. So, one "global" setting can be override by a more "local" one.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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