Guest checkout have different address

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  • Hikashop Business Hikashop Multisite
4 months 1 week ago #278029

-- url of the page with the problem -- : shop.elino.ru/
-- HikaShop version -- : 3.2.0
-- Joomla version -- : 3.7.5
-- PHP version -- : 7.1.8

I have hikashop 3.1.1 and all works fine.
Yesterday I've upgraded from 3.1.1 to 3.2.0 and today we get order with wrong address.
I have investigated this case and now I see that ALL guest checkout receive address of one of my customer that don't have and email.

And I see this pictures:


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4 months 1 week ago #278054

Hello,

I'm sorry but the current information do not help to understand what is wrong exactly.
I mean, I trust you on the fact that some elements are not what they should but knowing that something is wrong do not mean that we understand the why.
And to do so, we need to have more concrete information. I'm talking about IDs (order, user, address), I'm talking about raw data from the database.
And can you reproduce the issue in our demo website ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 1904
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  • Hikashop Business Hikashop Multisite
4 months 1 week ago #278195

that's cannot be reproduce on your test site
I have send credentials with "contact us" so you can see where is the problem.

Try to create new order on the site as a guest and see that your address will be differ from that in the order in shop.


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4 months 1 week ago #278250

Hello,

We just fixed an issue about it, can you download the last Hikashop version through our website, install it and test it again ?

Thank you for your feedback !

The following user(s) said Thank You: progreccor

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  • Posts: 1904
  • Thank you received: 269
  • Hikashop Business Hikashop Multisite
4 months 1 week ago #278284

I have tested new version - it seems ok.
I'll test it more but likely it work ok now


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