Purchase without registration does not work

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11 years 6 months ago #132321

-- HikaShop version -- : 2.2.2
-- Joomla version -- : 2.5.16
-- PHP version -- : 5.2.17
-- Browser(s) name and version -- : Mozilla Firefox 25.0

Hi, with version 2.2.1 of HikaShop, I can make online purchases in my shop without registration. I have enabled these options:
- HikaShop> System> Configure> Complete Purchase> Registration and Access:
- Access: No
- Data: No Registration
- Show confirmation email field: No

The process works well and users can buy without having to register or log into the system. No need to put any user name or password only address, shipping and payment form and ready.

However, a few days ago HikaShop upgraded to version 2.2.2, and it turns out I have listed options have changed slightly, and now when I make a purchase without registration, does not work and shows me a message that says something about not can continue if no password is entered correctly.

Therefore, I can not make a purchase without registration. Is it a bug of the new version or is there any way to configure it to allow users to purchase without registering?

Thanks, greetings.

Last edit: 11 years 6 months ago by Ronon.

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11 years 6 months ago #132367

Hi Ronon,

We have made some change for the registration option through the 2.2.2 version. Firstly, can you show me through some screenshots, how did you configured your page "Hikashop->System->Configuration->Checkout" ?

Last edit: 11 years 6 months ago by Mohamed Thelji.

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11 years 5 months ago #133242

Hi

I also facing same problem, I want to checkout and make the payment without login, without register in to the show,
I just want to checkout just putting the address only, but i can't configure out for it.
Please be help. here I will provide the screen shot of my configuration setting as well.




Thanks

Last edit: 11 years 5 months ago by soethiha.

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11 years 5 months ago #133293

Hi,
To do it, you'll have to use the Registration / Display method for registration options, but as you can see on you screenshot, you'll need an Hikashop commercial version.

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11 years 5 months ago #133398

Thanks for your support.

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11 years 5 months ago #133407

Mohamed Thelji wrote: Hi,
To do it, you'll have to use the Registration / Display method for registration options, but as you can see on you screenshot, you'll need an Hikashop commercial version.



Commercial Version mean Business or Essential ? Which one ?

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11 years 5 months ago #133414

Both.

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11 years 5 months ago #133416

Both ?
Do I need to buy Essential and Business Version? Is it?
I don't get what you mean ?
And if Yes, Why I need both ? should enough with Business or Essential ?

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11 years 5 months ago #133419

No, both of them have that capability. Only buy one of them.

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11 years 5 months ago #133424

Then I will go for Business
Thanks you.

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11 years 5 months ago #133436

soethiha wrote:

Mohamed Thelji wrote: Hi,
To do it, you'll have to use the Registration / Display method for registration options, but as you can see on you screenshot, you'll need an Hikashop commercial version.



Commercial Version mean Business or Essential ? Which one ?


Hi

Now I already get Business version, but I can't figure out the way that what I want.
I want to check out without login but I want to keyin the contact information such Address, Phone No so that shop can contact for delivery.

Could you please advice me.

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11 years 5 months ago #133441

nicolas wrote: No, both of them have that capability. Only buy one of them.


Hi
Now I already get Business version, but I can't figure out the way that what I want.
I want to check out without login but I want to keyin the contact information / Customer Information such as Address, Phone No, so that shop can contact for delivery and sending the Invoice.


Could you please advice me.

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11 years 5 months ago #133471

Ok so the solution will be to :
- Go to "Hikashop->System->Configuration->Checkout"
- Set the "Display method for registration" option to All in one page
- Set the "Registration" option to Guest

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11 years 5 months ago #133472

Hi,

In Configuration > Checkout, in the checkout workflow you need the steps "login - address" to display the desired custom fields , for the option "Display method for registration " you have to select "All in one page" and for the option "Registration" select "Guest".
Then you can add/edit custom fields via the menu Display > Custom fields.

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11 years 5 months ago #133608

Hello, I installed HikaShop 2.2.2 in a test environment of my store, to try to reproduce the problem again that does not pass without a password, but I have encountered another problem: I have 7500 products and all of them are put to are free (the price is € 0, when they are actually introduced 4 prices for each product). You can see in the image1 that products have 4 prices, and the imagen2, that the frontend of the store appears as Free (0 €).

I deleted all the products and I have a new import and the same thing keeps happening.

A greeting.

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11 years 5 months ago #134116

Hi,

Do you have set an access level on the prices ?
If it is, if you don't set any price for the public it will display the product as free.
You need to set a price for public if you allow the guests to see the products.

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11 years 5 months ago #134256

OK, yes mine was a failure in the management of user groups. Regarding the ruling that you can not shop without registration, still not working. When you set the options (image1), and proceed to make a purchase online without registering, goes this error message: "an empty password is not allowed"; or, clicking the Next button in the process Chekout, the website is going to start and the products are removed from cart.

Thanks.

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Last edit: 11 years 5 months ago by Ronon.

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11 years 5 months ago #134434

Hi,
I probably found out from where the problem was coming, you'll just have to :
- Edit the "\components\com_hikashop\views\user\view.html.php" file
- Change these lines :

var usernameValue = "", passwdValue = "", d = document, el = null;
el = d.getElementById("username");
if(!el) el = d.getElementById(\'modlgn-username\');
if(el) usernameValue = el.value;
el = d.getElementById("passwd");
if(!el) el = d.getElementById("modlgn-passwd");
if(el) passwdValue = el.value;
- By :
var usernameValue = "", passwdValue = "", d = document, el = null;
el = d.getElementById("username");
if(el) usernameValue = el.value;
el = d.getElementById("passwd");
if(el) passwdValue = el.value;
Note that this issue will be fixed through the next Hikashop release.

Last edit: 11 years 5 months ago by Mohamed Thelji.
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11 years 5 months ago #134830

Thanks, now it works perfectly. ;-)

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  • Hikashop Business
11 years 5 months ago #135019

We were also getting the "empty password not allowed" error message when using Guest Checkout. I've applied this fix and it did resolve the issue. Thank you.


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