Out of memory

-- url of the page with the problem -- : www.leadbetters.co.uk/newsite/index.php/shop
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 3.2.3
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Safari 6.1.2
-- Error-message(debug-mod must be tuned on) -- : Fatal error: Out of memory (allocated 39321600) (tried to allocate 1048576 bytes) in /home/leadbett/public_html/newsite/administrator/components/com_hikashop/classes/field.php on line 439

Hi - I've only just installed Hikashop, and I'm in the very very early stages of setting it up.
When I try to go to the checkout after adding an item to the trolley, I get the above error message.
I have checked my PHP memory allowance and it is set to 128M.
I've seen a few other posts on this subject, but none quite seem to apply to me.
Have you any thoughts?
Thanks
Ian

Hello Ian,
Did you checked that kind of thread :

It means that the memory requirements exceed the default memory limit(64Mo), I think that you can maybe solve this by adding a line like this to the server’s php.ini file:
memory_limit = 128M

Hi Mohamed - thanks for getting back to me. Yes, I did check that out and established the php memory is set to 128M - as in my initial post.
Thanks
Ian

Hi Jerome - thanks for this.
I'm just experimenting at this stage, so I have only two products in the shop. I don't think that should be stretching the system too much
I have now upgraded the php memory to 256M - and I still appear to have the same problem.
Anything else I can try?
Thanks again,
Ian

Hi Nicolas - many thanks for getting back to me.
I'll check it out with my host and let you know what happens.
Best wishes
Ian

Hi Nicolas
I've talked to the host and they say there is sufficient memory allocated to php, and that there is something else going wrong, despite the error message. This is their reply to me:

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As you can see with the following, your server's PHP limit is set to 256:
This email address is being protected from spambots. You need JavaScript enabled to view it. [~]# php -i | grep memory_l
memory_limit => 256M => 256M

As such, everything on the server is running as expected. It appears that this is an issue with the script that is being used. However, I did tail the Apache error log to see if it could help you further with this investigation.

When I tailed the Apache error log, this is what it shows:

[Thu Mar 27 11:21:09 2014] [error] [client 69.36.160.253] File does not exist: /home/leadbett/public_html/newsite/templates/responsive/css/component.css, referer: www.leadbetters.co.uk/newsite/index.php/...-cart/tmpl-component

It appears that some files that are being called are not on your server.

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This is getting beyond my capabilities. Do you have any ideas?
Thanks
Ian

Hi Nicolas - many thanks for getting back to me. I'll pass this back to the hosts, and see what they say…
Thanks again,
Ian