After reg.submit error:Error loading com. COM_USER

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10 years 2 months ago #192134

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.4
-- Error-message(debug-mod must be tuned on) -- : Error loading component: COM_USERS, Component not found

I get this error message if i submit hikashop reg. form. prntscr.com/69u8m7

Exist already any solution?

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10 years 2 months ago #192143

Hi,

Can you please check that you right have the component "com_users" in your website ?
The error message is quite weird and HikaShop does not display it, so I think it comes from Joomla.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 2 months ago #192177

Hi,

yes, i have com_users, i can in joomla backend create users, i can also in frontend register a user via joomla registration form, this comes only if a user register with hikashop.

Thank you.

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10 years 2 months ago #192240

Hi,

We found the issue.

Replace the line:

$params = JComponentHelper::getParams( 'COM_USERS' );
to:
$params = JComponentHelper::getParams( 'com_users' );

in the file administrator/components/com_hikashop/classes/user.php and that will remove the warning.

Last edit: 10 years 2 months ago by Jerome. Reason: [code] is nice
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10 years 2 months ago #192426

same error with joomla 3.4

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10 years 2 months ago #192440

erickb wrote: same error with joomla 3.4


Hi Erick,

Did you try the patch that Nicolas gave and which solve the issue ? ... which was for J3.4 since the beginning ;)

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 2 months ago #192441

no but I have replaced the line COM_USERS
i haven't seen the patch

but you will update Hikashop soon I guess ?

thanks

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10 years 2 months ago #192468

Hi,

The patch was the line replacement and only happens on Joomla 3.4.
We will indeed release soon a new version of HikaShop with that change.

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10 years 2 months ago #192714

Any idea of the date for the next version 2.3.5 > 1501262048 or 2.3.6 ?

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10 years 2 months ago #192744

Soon. During this week.

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10 years 1 month ago #194601

Hi, I've encountered the same error loading issue on my site. I noted that you have an upgrade version of Essential which I downloaded and when I tried to install it I now get an error saying

ERROR
No file selected
Unable to find install package.

Can you advise please so that I can resolve this issue.
I also tried to find the path for the fix stated above but I don't have a folder for /classes?
Am I missing something more??
Thanks

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10 years 1 month ago #194679

Hi,

You have an upload limitation in your web hosting and the HikaShop packager is bigger than your upload limitation ; you need to increase that limitation or you the install by FTP.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 1 month ago #197439

nicolas wrote: Hi,

We found the issue.

Replace the line:

$params = JComponentHelper::getParams( 'COM_USERS' );
to:
$params = JComponentHelper::getParams( 'com_users' );

in the file administrator/components/com_hikashop/classes/user.php and that will remove the warning.


Hi, I'm also having an issue with the registration page...when I register here ( ishopin.wales/index.php/login-or-register/vendor/form ), it comes up with this error message:
Warning

Error loading component: COM_USERS, Component not found.


I changed the COM_USERS code to com_users as suggested, but with no success. Can you please advise?

Thanks

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10 years 1 month ago #197441

Hi,

You will have to apply the same patch on HikaMarket (or update your components to the latest versions).
The HikaMarket file is : administrator/components/com_hikamarket/classes/user.php
(and the lines to replace are the same)

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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10 years 1 month ago #197484

Thanks Jerome that worked perfectly ;)

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