check out process step icons did not show when che

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8 years 11 months ago #202614

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : check out process step icons did not show when checking out

When checking out, the upper status always stay in step 1, no more progress.
How to make it show: step1 login...step2...step3....

Thanks

By the way, how to enable the email notification to the administrator when an order was created ? I never received any confirmation email after order created by a customer.

Thanks again

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8 years 11 months ago #202625

Hi,

1. That's because you have all the views of the checkout workflow in one step. Here is a video explaining how to configure your checkout workflow:
www.hikashop.com/support/support/documen...eckout-workflow.html

2. The order notification is enabled by default. If you don't receive it, it can mean:
- you disabled the "order creation notification" email via the menu System>Emails
- you emptied the field "order creation notification email address" setting of the Emails section of the HikaShop configuration instead of having your email address in there.
- Emails are not being sent because there is either a problem with the Emails settings of the Joomla configuration or with the Emails settings of the HikaShop configuration and you should review them with your hosting company or system administrator.

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