On google analytics traffic is registring as direct traffice

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  • Hikashop Business
1 month 2 weeks ago #301143

-- url of the page with the problem -- : aditya.iconvm.com.au/
-- HikaShop version -- : 4.0.1
-- Joomla version -- : 3.9.1
-- PHP version -- : 7.2.7
-- Browser(s) name and version -- : Mozilla firefox

Hi Support,
I have this issue with hikashop google plugin all works well with google analytics plugin comes with Hikashop. Unfortunately the traffic source is coming as direct. Please refer to the screen shoots.
w = website
g = google
w1-g1
w2-g2
w3-g3
w4-g4

Any help be appreciated.

Thanks
Aditya

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  • MODERATOR
1 month 2 weeks ago #301155

Hello,

Please details the "traffic" you're talking about and please provide details about your GA plugin settings.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikashop Business
1 week 5 days ago #302252

Hi,
Sorry for late reply,
We for traffic coming from facebook, paid clicks, etc.

Thanks
Aditya

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  • MODERATOR
1 week 5 days ago #302280

Hi,

We replied in private by email in order to send you a modified version of the plugin.

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