No address on eWay checkout

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  • Hikashop Business
5 months 3 weeks ago #356574

-- HikaShop version -- : 5.0.0 [2311031727]
-- Joomla version -- : 4.4.0
-- PHP version -- : 8.2.1

Here's the admin for the checkout


Here's the customer view


No address and 2 checkout buttons

I've obviously got something amiss.
Any thoughts?
Thanks

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5 months 3 weeks ago #356581

Hi,

You've removed the "login" view from your checkout workflow. Please add it back and you'll have the address form.
If you don't want user registration on your checkout, instead of removing the login view, you should rather turn off the "login" setting and set the "registration" setting to "guest" near the bottom of the "Checkout" tab of your HikaShop configuration.

The "submit" button is to validate the credit card information while the "finish" button will attempt to create the order and process the payment. They are not the same buttons.

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5 months 3 weeks ago #356585

Bit slow here ;)
Now you state the obvious it's obvious.

Now to work out how to guide the user that both buttons need confirming is a bit confusing.

Thanks Nicholas

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5 months 3 weeks ago #356587

Hi,

One possibility is to hide the "submit" button with CSS. With only the "finish" button, it should still work the same and it will avoid confusion.

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5 months 3 weeks ago #356612

Was thinking about that lst night but hadn't got around to testing.
Thank you so much Nicolas
Saved me yet again.

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