Recaptcha missing on password reset form

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  • Hikashop Essential
4 months 1 week ago #284493

-- url of the page with the problem -- : lambcuts.net
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.1

Hi - I'm using recaptcha and it works perfectly on my customer registration form. I just noticed that when you want to reset your password, an error pops up that says the recaptcha was entered incorrectly. But there is no visible recaptcha displayed.

Any ideas?

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  • MODERATOR
4 months 1 week ago #284498

Hi,

The captcha plugin we provide isn't supposed to do anything on the password reset form. It doesn't on my end.
Please unpublish the plugin and try again. If you still get the error, it means that it comes from another captcha system.

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