Captcha error on User Control Panel Registration page

  • Posts: 66
  • Thank you received: 2
  • Hikashop Business
3 months 2 days ago #299107

-- url of the page with the problem -- : www.midwestmeats.com.au/login?view=registration
-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.13
-- PHP version -- : 7
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : Captcha plugin not set or not found. Please contact a site administrator.

I only have the Hikashop ReCaptcha plugin in use.

On the user registration page accessed via the User Control Panel there is still a Captcha field (generic Joomla one) as well as the Hikashop one.

See attached screenshot.

When you try and register you get a 404 error.

Is there another setting I need to change to disregard the generic Captcha.

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  • Posts: 64471
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  • MODERATOR
3 months 1 day ago #299109

Hi,

You need to disable the captcha plugin of Joomla and in the settings of the user manager and the global configuration of Joomla you need to set the captcha setting to no.

The following user(s) said Thank You: bmm01

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  • Posts: 66
  • Thank you received: 2
  • Hikashop Business
3 months 1 day ago #299182

Thanks Nicolas

I changed the Options under User Manager for the Captcha to "None Selected" and this solved the issue.

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