Sorry, no results found - try a different search..

Hi,

I've included some PHP to echo the following text:"Sorry, no results found - try a different search selection" when the filter does not show any search results.

The code I have input in the Display>Views>product>listing_div is as follows:
if(empty($this->rows)){
echo '<p>Sorry, no results found - try a different search selection</p>';
}

The problem I'm having, is that the message also shows up on the pages where the filter is not inserted.
Example: www.elevateyoursole.co.uk/mens

Is there anything I can do to stop it from showing up on the pages where the filter is not active?

Thanks in advance

Hi Nicolas,

I've tried:

<?php
if (isset($htmlFilter) && empty($htmlFilter->rows)) {
echo '<p>Sorry, no results found - try a different search selection</p>';
}
?>

and other:
<?php
if( isset($htmlFilter->rows) && empty($htmlFilter->rows) ) {
echo '<p>Sorry, no results found - try a different search selection</p>';
}
?>

and other:
<?php
if(empty($htmlFilter->rows) && isset($htmlFilter)){
echo '<p>Sorry, no results found - try a different search selection</p>';
}
?>

But it's still not working. I'm pulling my hair out about it

What am I doing wrong?

PERFECT!!! Thank you

nicolas wrote: ... in order to only display your message if $htmlFilter is not empty (meaning only on pages where the filters are displaying at the top of the products listing).

Thanks Nicolas,

Indeed, this looked VERY simple... one of the well hidden features, haha. Might be a bit late in the game, but I suggest you put something other than only a space in between the quotes for that namekey in the default language files.

So, I did the language override, but still no display of the message when no filter search result is found.

Conditions:
HS 2.3.5, no view override for "product / listing".
Filter is a text filter, works fine with displaying results and all.
First I thought there's a problem due to the filter module being positioned in a Custom HTML module through a tag from NoNumber's "Modules Anywhere", but even if I place it in a regular position by itself, the message won't show.
The HTML of neither module nor component area is showing any hint of the message. For the fun of it, I even wrapped it inside a div in listing.php to see if at least the tags would show up, but nothing...

Am I overlooking something else?

Hi Jerome,

Let me give you as much information as seems somehow relevant to me:

The product listing menu item (ID 2621) is very basic as it lists all products in the shop. It's hidden, and serving only as menu item which all modules below category listings point to, and for the filter - this way providing a consistent URL.

All works perfectly fine (except for that darn "no results" message...):
The menu item's URL is "mydomain.xyz/shop", and if I enter the URL in the browser, it does indeed list all products.
As intended, all URLs of products are accordingly "mydomain.xyz/shop/........", including the ones found by the filter.
The filter module is also pointing to this menu item (2621), and as stated, it searches and finds correctly if the search term is good, or it shows no results if indeed nothing can be found. In any case, it returns the URL "mydomain.xyz/shop/product/listing", though - as mentioned - product links from search results are as expected "mydomain.xyz/shop/........".

Just for the jux of it, I just switched to Protostar, and also tried the language override on an almost identical site under J!2.5.28, HS2.3.5 and yet another template... same thing: all works fine, except no "no result" message anywhere.

I'm attaching screenshots, too:
1. The product listing config: Very basic with lots of "inherit" due to all default settings found to be good. Note that the associated category "Home" is the equivalent of the default "Product category" - the client had only renamed it. (Update: I reset it to "Product category", but no help.)
2. The filter settings: Again, working fine.
3. The filter module config: Note the menu ID, which happens to be the listing we're talking.

Please trust me: The "listing" view is untouched. Yes, I do know how to do language overrides - all others work, and no funky stuff in this one, only boring text in between the double-quotes. Of course, no cache anywhere near the site when trying.

Hope this info is sufficient. If you need anything else, like screenshots of the default config for the listing or so, please give me a brief hint.

Thanks again!

Hey Guys,

And thanks to Nicolas for test-driving the thing for me.

I got it to work.

Though, the "solution" leaves me baffled. Maybe you too, maybe there's a weirdly simple explanation for it, maybe I'm up for a surprise still later?

First, and just for the record, I did go through the routine - again, juuuuust in case:
Using the name key elsewhere: ok, the translation works.
File comparison of existing listing.php with a freshly downloaded one: ok, it's clean.
Double and triple-checking the output, above the fold and HTML: nothing.
Wrapping the JText in divs: not even those pop up. Of course not.
It's a J!2.5 -> 3.3.6 migration... scanning the database for filter-related irregularities: nothing that I could find.

Most hair torn out by then and close to giving up, I thought I should try getting rid of the whole condition before the echo. The message might be wrongly there all the time then, but just to see it at least once...
So, replacing the lines Nicolas quoted here 5 posts above with only:

}else {
    echo JText::_('HIKASHOP_NO_RESULT');
    }

Thanks for the warning, Nicolas.

I don't get the "no results" message in category listings, because parent categories are set to show "All sub elements", and all 'lowest level' subcategories do contain products - so, there's no listing without products, except for an empty filter search. So, yes, it works.

One could then argue if a "No products found" or similar message sort of emphasising "products" makes good sense in category listings returning no products, too, but that might depend on the case. (So, no need for me to discuss this further.)

And then the fact of the intended condition working for you and maybe everyone else but not for me still remains to be a mystery, but since the workaround is cool, we can consider the case closed for the time being.

Thanks again!

Hi Nicolas

Hikashop Business 2.3.4
No product view overrides.
Filter is Single dropdown on Custom fields
Filter is embedded in a module and shows on all product pages.

I have set up the language override as suggested to achieve the message on 'no records selected' from the filter.

This works fine when selection criteria are selected with no related product but only when the menu item 'Product Listing' is selected.
When the Filter button is used the overide message does not appear.

The other solution of using the product listing overide does not work for me as the filter has been removed from the top of the product listing and is in the module.

Any help would be greatly appreciated.

Hi,

Do you have set the correct menu id for the "menu" option in the HikaShop filter module settings ?
The id must be the id of a product listing menu.

Yes the same menu ID has been assigned as the menu item for Products listing menu.

After the filter button is pressed no message appears, but then when the Product listing menu is selected the message appears.

That code does exist in the listing file.

I have no override in this file, the only override is in the Language override.

Hikashop upgraded to version 2.4.0 and still have the problem.