Ticked checkboxes not displayed on filering module

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7 years 1 month ago #264024

-- HikaShop version -- : HikaShop Business 2.6.4
-- Joomla version -- : Joomla! 3.6.5 Stable
-- PHP version -- : 5.6.12
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed

When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ).
before:
prnt.sc/efhe4k
after filtering:
prntscr.com/efheel

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7 years 1 month ago #264025

Hi,

Could you provide a screenshot of the settings of your filter and the version number available in the advanced section of your HikaShop configuration ?

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7 years 1 month ago #264222

Ok, no problem, there are screenshots:
prntscr.com/egllh7
prntscr.com/eglm06

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7 years 1 month ago #264233

Hello,

In your previous message, there isn't as asked the version number ?...

"the version number available in the advanced section of your HikaShop configuration ?"

By the way, Impossible to reproduce your issue when we reproduce your filter configuration.

Can you complete your information and if possible add an Url link with your filter to process some tests ?
Awaiting news from you.

regards

Last edit: 7 years 1 month ago by Philip.

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7 years 1 month ago #264362

There are screenshots of filters configuration and hikashop version:
prntscr.com/egllh7
prntscr.com/eglm06

Please let me know when the screenshots are incorrect or not visible.
If product code is something different, please let me know where to look for it.

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7 years 1 month ago #264377

Hello,

Still impossible to reproduce your issue with my current 3.0.1, and so I wonder if your issue wasn't patched, can you try to download the new HikaShop version AND remove your filter.php file (in YourSiteUrl/administrator/components/com_hikashop/classes) and unzip HikaShop 3.0.1 zip, then replace the filter.php file by the HikaShop 3.0.1 version (in hikashop Zip\back\classes)

See, if that solve your issue and if not, can you provide Url, ftp and backend access ?
Awaiting news from you.
Note : Use our Contact us form to provide important references, and add to your message an Url link to this topic.

Regards

Last edit: 7 years 1 month ago by Philip.

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7 years 1 month ago #264443

Hello, I'm sorry, I pasted site url in during wiritng my firs post about it ( hidden - only for admins). But it's not a secret :)
www.domplan.pl

I will do what you suggested.

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7 years 1 month ago #264456

I replaced filter.php but it didn't fix my problem. The only change is that cursor type filter does not display numbers correct..

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7 years 1 month ago #264461

Hi,

Thank you for the accesses. We found the issue and added a patch on our end and on your website.
The patch is now included in the install package available on our end.

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7 years 1 month ago #264536

Ok, thank you.
It works great but not looks great - could you fix displaying "17-25" on my website?
from:
prntscr.com/ehrrof
to:
prntscr.com/ehrqb3

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7 years 1 month ago #264538

Hello,

I just have a look on your website, and I don't see what you show in your screenshot...
But I guess that some Css code can help you ?
Maybe some display: block ? or Margin ?

Note : You can see how to proceed to modify your frontend Css with this tutorial .

Regards

Last edit: 7 years 1 month ago by Philip.

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7 years 1 month ago #264656

I sent you 2 links - to domplan.pl without access - this is public version and to domplan.active-world.pl which is my developer's version.

You fixed the developer's version but something went wrong with the css for cursor filter. Your email said it was fixed in all Hikashop files so I decided to test-upgrade my developer's version to see if the public version will be fine. It wasn't - the layout is completely off....

I would like you to tell me what exactly needs to be done to fix the cursor filter problem? How did you fix it, which files need to be switched for my public version?

As you can see on my test version, the upgrade of Hikashop has completely destroyed the layout....

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7 years 1 month ago #264678

Hi,

1. The fix was done in the file administrator/components/com_hikashop/classes/filter.php
So you can just get that file from the new package in back/classes/ and put it there in your website to get the fix on the filters.

2. Regarding the layout differences on the listing, it comes from the view modifications you had. Apparently they weren't done properly since normally updating shouldn't remove them and it seems that you lost them since I can see the default view instead.

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7 years 1 month ago #264980

Ok, Thank you for your help. Problem is fixed.

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