Customize email "order shipped"

Hi,

It might be that gmail doesn't link for the p tag around the product name to be inside the a tag as it's not valid HTML.
Try instead to change the line:
$t = '<p>' . $item->order_product_name;
to:
$t = '<p><a href=" mywebsite.com/ ' .$product->product_canonical.'">' . $item->order_product_name.'</a>';
in the preload section of the email.

Hi,

Regardless the reason, the fact is that having a a tag around p tags is not correct, be it for gmail, or your browser.
Please try the modification I proposed in my previous message. It should help.

Hi,

For variants, you'll have to do instead:

if($product->product_parent_id){
$productClass = hikashop_get('class.product');
$main = $productClass->get($product->product_parent_id);
$product->product_canonical = $main->product_canonical;
}
$t = '<p><a href=" mywebsite.com/ ' .$product->product_canonical.'">' . $item->order_product_name.'</a>';

Hi,

I'm sorry but I don't understand what you mean. Could you provide an example with some screenshots of the problem ?

Hello,

And does other products have cannonical url set in their back end configuration ?

Hi,

On your screenshots, you're looking at the link of the image, not the link of the product name.
And the code I gave you was for the link of the product name.
So I don't see how these could be related.
There should be no link on the product image unless you added some other custom code I don't know about.

Hi,

You need to have the canonical URL filled for all the products in your backend interface. If the canonical URL is not missing, then the URL will be empty and it will use instead the homepage URL of your website.

Hi,

I've done the test myself on my end with similar links and product tags in the orders notification emails and I got the links as I expected. Each product had his canonical URL as a link on its image. And for the name it required the modification in the preload, as I already explained, and that worked too.

Hi,

The solution I gave is the correct one. As I said, I tested it myself on my end.
You say that you don't ask much, just basic service, but that's already custom development. Please remember that the support we provide is user support not developer support. So we're supposed to help you in using HikaShop, not in customizing it.
I feel we already went way above what we're supposed to by providing hints, code mofications and even tested the change on our end but you just expect us to do your work for you.
If you need a developer to do that for you, then please hire one to do it. I hope you can see the situation from our point of view.

I also don't see the link between what you're trying to do and the link you give in your last message. That link is a link to a joomla article which doesn't exists anymore. It has nothing to do with a HikaShop product page canonical URL.
If the URL you get on the image in the email is this one, it means that you used that URL in the canonical URL of the product. The problem thus is not with the code modification but with what you added in the canonical URL field of the product.