Joomla update sees old license

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6 years 1 month ago #289861

-- url of the page with the problem -- : initiativeready.com
-- HikaShop version -- : 3.3.0
-- Joomla version -- : 3.8.6

I was on Hikashop 3.2.0 and the Joomla control panel showed me that there was an update available, but it also said my subscription expired 01 January 2016. That is a date of an older subscription. I have the newer one that is valid through 2018. I tried to "attach" the newer subscription on the Hikashop site to this domain, but it stays blank. I am not sure what I have done wrong, but would like to get it corrected.
Cheers,
Todd


Cheers,
Todd

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6 years 1 month ago #289862

Hello,

For license questions ; best is to use our "contact us" form.
I remove the website assignation of your old and expired license ; so you can now perform the assignation on your active license.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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