After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End

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5 years 10 months ago #294502

-- url of the page with the problem -- : www.bridgetsflowers.co.nz
-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.10
-- PHP version -- : 7.1.18

After the Joomla 3.8.10 Update All PRODUCTS are Gone from the Front End.
The main SHOP menu item shows the Categories, but within those there are NO PRODUCTS showing.

If you have a direct link to a product then you can still see that product, but not within any category.

I have also turned off all SEO/SEF but no change.
I have rebuilt the menu and also cleared all cache but no effect.
Changing the template to the default BEEZ also has no effect,

If you create a main menu item using Hikashop "Products listing" it will ONLY SHOW products when you select an actual Category. It will not show anything if you select ROOT or the Main Category which holds all of the Categories.

This is affecting all of my client websites.

Last edit: 5 years 10 months ago by MSTACE.

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  • Hikashop Business
5 years 10 months ago #294503

I have the same problem with mine


- page with issue: www.puntobenesseresrl.it
- HikaShop Business 5.0.0
- Joomla version: 3.10.12.
- PHP 8.2.9
- Chrome Version 117.0.5938.149 (Build ufficiale) (x86_64)

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5 years 10 months ago #294504

I'm also facing the same problem after update to 3.8.10 Joomla version

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  • Hikashop Business
5 years 10 months ago #294505

- page with issue: www.puntobenesseresrl.it
- HikaShop Business 5.0.0
- Joomla version: 3.10.12.
- PHP 8.2.9
- Chrome Version 117.0.5938.149 (Build ufficiale) (x86_64)

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  • Posts: 284
  • Thank you received: 6
5 years 10 months ago #294507

The Hot Fixes did not work.

BUT they have patched Hikashop 3.4.0.
Download it again from your account and install it.

THIS FIXES THE ISSUE.

The following user(s) said Thank You: gus

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5 years 10 months ago #294508

Yes, I follow the istructions of this article

www.hikashop.com/forum/install-update/89...-8-9-10-upgrade.html

and all fixed. Everithing is working fine.

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  • Hikashop Business
5 years 10 months ago #294509

I can confirm, download and installed the 3.4.0 versio patched and everything is properly working as before update to J 3.8.10

thank you guys

ciao


- page with issue: www.puntobenesseresrl.it
- HikaShop Business 5.0.0
- Joomla version: 3.10.12.
- PHP 8.2.9
- Chrome Version 117.0.5938.149 (Build ufficiale) (x86_64)

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