shipping costs on "zero" in checkout process

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  • Hikashop Business
5 months 6 days ago #356964

-- url of the page with the problem -- : www.steelumo.de/warenkorb/checkout/cid-1.html
-- HikaShop version -- : 5.0.0
-- Joomla version -- : 5.0.0
-- PHP version -- : 8.2.9
-- Browser(s) name and version -- : Firefox120

shipping costs per product is working well, shown during checkout process for "selecting shipping",
but not in the first page of checkout (basket) - there shipping remains on "zero" - no calculation?!?!

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  • MODERATOR
5 months 6 days ago #356965

Hi,

I'm not sure what you mean.
When I add a product to the cart and go to your checkout, I indeed get a 0€ shipping:
i.imgur.com/YgMLUky.png
However, when I go to the next step, I can see that the first shipping method (which is preselected) has the text "Kostenlose Lieferung" (free shipping):
i.imgur.com/A9kO67r.png
So the situation looks normal to me.

If you don't want to display the shipping fee before reaching the shipping method selection on the second step, then, in the "cart" section of the first step of your checkout workflow, in the HikaShop configuration page, you want to turn off the "shipping price" setting:
i.imgur.com/EP0uno9.png

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  • Posts: 31
  • Thank you received: 2
  • Hikashop Business
5 months 6 days ago #356969

Thanks for quick reply.

Gave e the idea: changing preselection is doing the job:) :)

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