How to get admin confirmation emial for Confirmed

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9 years 11 months ago #156971

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : HikaShop [1405171505]
-- Joomla version -- : 3.1.1
-- PHP version -- : 5.3.24
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

In the config screen i have the DEFAULT ORDER STATUS set to CONFIRMED and the PAYMENT ORDER CONFIRMED STATUS set to CONFIRMED also. My shop is using Auhtorize.net so all payments are instantly confirmed.

If i set the Default order status to Confirmed, i do not get an ADMIN CONFIRMATION EMAIL. Only when i set the Default Order Status to Created does the store admin get a confirmation email. Any advice. See screen shot of my config

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  • Posts: 13201
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9 years 11 months ago #156976

Hi,

This is a normal behavior.
What can be done is editing the email "order status notification" preload part and add "$mail->dst_email = array($mail->dst_email,'This email address is being protected from spambots. You need JavaScript enabled to view it.');" at the end.
You can find this file in "media/com_hikashop/mail".

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